Domino's CSR - Keizer 7203- Salem Oregon

This job opportunity is offered by a well-established pizza restaurant known for its commitment to quality, excellent customer service, and fast delivery. The restaurant operates as a fast-paced, casual dining establishment specializing in delivering freshly prepared pizzas, sides, and beverages to local customers. As a community favorite, the company believes in maintaining a high standard in both food preparation and customer interaction, making it a desirable workplace for those passionate about the food service industry.

The position available is that of a Customer Service Representative (CSR), a key role that supports the smooth operation of the store and ensures customer satisfaction. The CSR is primarily responsible for preparing pizzas for delivery, taking orders both over the phone and in person, and maintaining a clean and organized facility. This role requires a hardworking individual comfortable with multitasking in a dynamic environment. Training and orientation are provided on the job, making it accessible to motivated candidates who may be newer to the restaurant industry.

The role includes operating various kitchen equipment such as pizza, bakery, and convection ovens, and requires candidates to be at least 16 years old due to the nature of the equipment involved. CSRs will perform a variety of duties including stocking ingredients, preparing food products, processing telephone orders, taking inventory, and cleaning the facility and equipment regularly. Efficiency with handling monetary transactions and basic math skills are essential, as employees will process payments and give correct change.

Physical endurance and the ability to work under different temperature conditions are necessary, since employees will be exposed to cooler temperatures in refrigeration areas and warmer conditions near ovens. The job requires periods of standing, walking, lifting, carrying heavy ingredient cases, pushing trays on dollies, and occasional climbing of stairs or ladders. CSRs must have good hand-eye coordination to handle food preparation tools and computer systems for order entry.

Strong communication skills are a must to clearly take and relay orders, interact with customers face-to-face and over the phone, and collaborate with team members. The role also demands good judgment, attention to detail, and the ability to work both independently and as part of a team. This position is well suited for individuals who enjoy fast-paced work environments and take pride in contributing to the customer experience.

Additional responsibilities may include delivery duties for those with a valid driver’s license and access to an insured vehicle. This involves safely transporting pizzas and other products to customers within a designated delivery area, often navigating various terrains and stairs while carrying orders. Excellent navigational skills and a clean driving record are required for delivery personnel.

Overall, this CSR position offers a comprehensive introduction to the food service industry with opportunities to develop customer service, food preparation, and operational skills in a supportive and energetic restaurant setting. Ideal candidates will be those who are reliable, customer-focused, physically capable, and eager to contribute positively to the team and customer satisfaction.