Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Opportunities for advancement
Job Description
Dave's Hot Chicken is a dynamic and rapidly expanding restaurant franchise specializing in Nashville-style hot chicken. Originating from Los Angeles, this local family-owned franchise is bringing a unique and highly popular culinary experience to Portland and throughout Oregon. Known for its bold flavors and energetic atmosphere, Dave's Hot Chicken focuses on delivering high-quality food with exceptional service in a fast-paced environment. The company is dedicated to growth, community involvement, and maintaining a fun and collaborative work culture. With a commitment to excellence, Dave's Hot Chicken has become a beloved destination for food lovers craving authentic spicy fried chicken with a modern twist.
The role of Shift Manager at Dave's Hot Chicken is a critical leadership position designed for individuals who thrive in lively, customer-centered settings. This position offers a starting wage of $23.00 per hour, including tips with an estimated $3.50 per hour, making it a competitive opportunity for those passionate about the hospitality industry. As a Shift Manager, you will be responsible for overseeing day-to-day restaurant operations, managing and motivating team members, and ensuring that every guest receives an unforgettable experience. This role demands strong leadership, excellent problem-solving skills, and the ability to maintain high standards of quality, service, and cleanliness. You will lead by example, creating a friendly and team-oriented environment to foster employee engagement while maintaining operational efficiency.
Additionally, the Shift Manager position involves responsibilities such as handling customer concerns with professionalism, supporting staffing and scheduling efforts, controlling labor costs, and ensuring all food and cash handling procedures are followed accurately. The role may require occasional travel to support the opening of new restaurant locations, offering a chance to directly contribute to the brand's expansion. This role is ideal for motivated individuals who possess a strong work ethic, a passion for service, and a desire to grow their leadership skills within a supportive and fast-growing company. Joining Dave's Hot Chicken means joining a vibrant team that values collaboration, respect, and continuous development, making it an excellent career choice for aspiring leaders in the restaurant industry.
The role of Shift Manager at Dave's Hot Chicken is a critical leadership position designed for individuals who thrive in lively, customer-centered settings. This position offers a starting wage of $23.00 per hour, including tips with an estimated $3.50 per hour, making it a competitive opportunity for those passionate about the hospitality industry. As a Shift Manager, you will be responsible for overseeing day-to-day restaurant operations, managing and motivating team members, and ensuring that every guest receives an unforgettable experience. This role demands strong leadership, excellent problem-solving skills, and the ability to maintain high standards of quality, service, and cleanliness. You will lead by example, creating a friendly and team-oriented environment to foster employee engagement while maintaining operational efficiency.
Additionally, the Shift Manager position involves responsibilities such as handling customer concerns with professionalism, supporting staffing and scheduling efforts, controlling labor costs, and ensuring all food and cash handling procedures are followed accurately. The role may require occasional travel to support the opening of new restaurant locations, offering a chance to directly contribute to the brand's expansion. This role is ideal for motivated individuals who possess a strong work ethic, a passion for service, and a desire to grow their leadership skills within a supportive and fast-growing company. Joining Dave's Hot Chicken means joining a vibrant team that values collaboration, respect, and continuous development, making it an excellent career choice for aspiring leaders in the restaurant industry.
Job Requirements
- must be 18 years or older with a valid Food Handler's Permit
- completion of Dave's Hot Chicken Team Member and Shift Manager Training programs
- proven leadership skills and the ability to train and manage teams
- strong problem-solving, organizational, and communication skills
- must be service-oriented with a positive attitude and strong work ethic
- bilingual skills a plus
- ability to read, write, and speak English fluently
- ability to perform basic math operations (cash handling)
- must be able to lift up to 50 lbs, stand/walk for long periods, and work in extreme temperatures
Job Qualifications
- must be 18 years or older with a valid Food Handler's Permit
- completion of Dave's Hot Chicken Team Member and Shift Manager Training programs
- proven leadership skills and the ability to train and manage teams
- strong problem-solving, organizational, and communication skills
- must be service-oriented with a positive attitude and strong work ethic
- bilingual skills a plus
- ability to read, write, and speak English fluently
- ability to perform basic math operations (cash handling)
Job Duties
- deliver exceptional customer service that exceeds expectations
- handle customer concerns and special requests promptly and professionally
- oversee daily restaurant operations and anticipate potential issues
- enforce Dave's Hot Chicken standards for quality, service, and cleanliness
- supervise, train, and motivate team members during your shift
- support staffing, scheduling, and labor cost controls
- open and close the restaurant as needed
- travel to support new restaurant openings when necessary
- create a friendly, team-oriented work environment for both staff and customers
- maintain all food and cash control procedures
- be a leader in promoting company values like compassion, communication, and collaboration
- ensure 100% shift attendance and lead by example
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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