$18.00 Anytime Availability - Shift Manager- $17.00 starting Full time or Part time team member
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
competitive benefits
Career growth opportunities
Training and development programs
employee recognition
Team-oriented work environment
drug-free environment
Job Description
McDonaldDs company-owned and independent Owner-Operator restaurants are a part of one of the most recognized and respected global food service brands in the world. Known for their commitment to quality, service, cleanliness, and value, McDonaldDs restaurants serve millions of customers daily, providing satisfying career opportunities for individuals seeking growth and advancement in the fast food industry. McDonaldDs offers a dynamic working environment where teamwork, leadership, and operational excellence are highly valued. The company prides itself on delivering a consistent, fast, and friendly customer experience and sustaining a culture that supports employee development and advancement.
The Department Manager role in McDonaldDs restaurants plays a critical part in ensuring the high standards of service and food quality are met every shift. This role is designed for individuals who are passionate about leadership and operational management within a fast-paced environment. Department Managers are responsible not only for supervising team members but also for managing specific systems within the restaurant such as training programs, food safety compliance, inventory control, and guest service excellence. Their leadership influences the overall customer experience, employee satisfaction, and the operational success of the restaurant.
Managers lead shifts to ensure customers receive an accurate, efficient, and friendly service every visit. Beyond shift leadership, some managers have expanded responsibilities overseeing departments like Guest Service, Kitchen, or People. Guest Service Department Managers focus on ensuring all service staff are trained and delivering excellent customer experiences, executing sales promotions effectively, and maintaining front counter and drive-thru operations optimized for speed and convenience. Kitchen Department Managers prioritize food quality, safety, and cost controls while ensuring kitchen staff are proficient in production processes and new menu items. People Department Managers oversee staffing, recruitment, training, scheduling, and employee motivation to foster a productive and engaged team.
This position requires physical stamina, including the ability to lift up to 50 pounds, perform cleaning tasks, and stand for long periods, reflecting the active nature of work in a fast food setting. Candidates must be at least 16 years old, ServSafe certified, and have completed McDonaldDs training classes to ensure adherence to safety and operational protocols.
It is important to note this job is with an independently owned McDonaldDs franchise rather than McDonaldDs Corporation or McDonaldDs USA, LLC. The franchisee holds full responsibility for employment decisions and management. Working at McDonaldDs offers a drug-free and safety-sensitive work environment, emphasizing compliance and professionalism at all times. Overall, the Department Manager role is a rewarding opportunity for motivated individuals eager to develop leadership skills, contribute to a successful brand, and pursue a meaningful career in the food service industry.
The Department Manager role in McDonaldDs restaurants plays a critical part in ensuring the high standards of service and food quality are met every shift. This role is designed for individuals who are passionate about leadership and operational management within a fast-paced environment. Department Managers are responsible not only for supervising team members but also for managing specific systems within the restaurant such as training programs, food safety compliance, inventory control, and guest service excellence. Their leadership influences the overall customer experience, employee satisfaction, and the operational success of the restaurant.
Managers lead shifts to ensure customers receive an accurate, efficient, and friendly service every visit. Beyond shift leadership, some managers have expanded responsibilities overseeing departments like Guest Service, Kitchen, or People. Guest Service Department Managers focus on ensuring all service staff are trained and delivering excellent customer experiences, executing sales promotions effectively, and maintaining front counter and drive-thru operations optimized for speed and convenience. Kitchen Department Managers prioritize food quality, safety, and cost controls while ensuring kitchen staff are proficient in production processes and new menu items. People Department Managers oversee staffing, recruitment, training, scheduling, and employee motivation to foster a productive and engaged team.
This position requires physical stamina, including the ability to lift up to 50 pounds, perform cleaning tasks, and stand for long periods, reflecting the active nature of work in a fast food setting. Candidates must be at least 16 years old, ServSafe certified, and have completed McDonaldDs training classes to ensure adherence to safety and operational protocols.
It is important to note this job is with an independently owned McDonaldDs franchise rather than McDonaldDs Corporation or McDonaldDs USA, LLC. The franchisee holds full responsibility for employment decisions and management. Working at McDonaldDs offers a drug-free and safety-sensitive work environment, emphasizing compliance and professionalism at all times. Overall, the Department Manager role is a rewarding opportunity for motivated individuals eager to develop leadership skills, contribute to a successful brand, and pursue a meaningful career in the food service industry.
Job Requirements
- must be 16 years or older
- must be able to lift, push, or pull up to 50 pounds
- must be able to do general cleaning including sweeping and mopping
- must be able to stand for entire shift up to 8 hours
- servsafe certified
- attended McDonald's training classes
Job Qualifications
- servsafe certification
- completion of McDonald's training classes
- leadership experience in a fast-paced environment
- strong communication skills
- ability to manage multiple responsibilities simultaneously
- knowledge of food safety and quality standards
- customer service experience
Job Duties
- lead shifts ensuring fast, accurate, and friendly customer service
- manage assigned systems such as training, food safety, and inventory
- set goals and delegate tasks to team members
- monitor and report department results
- ensure guest service staff are trained and front counter and drive-thru areas are organized
- oversee kitchen staff training and food quality and safety
- manage recruitment, training, and scheduling of crew
- motivate and recognize team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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