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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
employer paid health insurance
employer paid dental insurance
employer paid vision insurance
employer paid short term disability insurance
employer paid term life insurance
employer matched Christmas Club savings fund
Employee pricing on vehicle purchases
training reimbursement
Tuition Reimbursement
certification reimbursement
Exclusive employee discounts
401k Retirement Plan
Job Description
Dolan Auto Group is a renowned and respected automotive dealership group located in Northern Nevada, proudly recognized as the Best Place to Work in the region. Serving the Reno Tahoe community since 1982, Dolan Auto Group has grown into a family-owned and operated business with a workforce of over 550 local employees. The group is celebrated not only for its outstanding business operations but also for its strong community involvement and philanthropic efforts, enhancing the lives of residents within the community. Dolan Auto Group is dedicated to fostering a positive and collaborative work environment where employees are valued like family... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver's license
- Ability to stand for long periods
- Ability to perform repetitive body movements such as squatting, twisting, kneeling, bending, stooping, fast paced walking, and light jogging
- Ability to lift or move up to 50 pounds without assistance
- Willingness to work in outdoor conditions with exposure to extreme temperature ranges
Job Qualifications
- High school diploma or equivalent
- Valid driver's license
- Strong customer service and communication skills
- Ability to work collaboratively in a team environment
- Ability to manage multiple tasks simultaneously
- Willingness to learn and adhere to safety protocols
- Basic vehicle handling skills
Job Duties
- Be ready for work at start of shift and available to assist guest
- Maintain positive interactions with co-workers, managers, and customers while demonstrating professionalism and courtesy
- Bag incoming vehicles including installing paper floor mats
- Move vehicles forward on service drive for both incoming and outgoing traffic
- Open service garage doors for customers as needed
- Park vehicles in designated customer parking areas and mark the spot on the key tag
- Take keys promptly to dispatch board and hang them on the peg corresponding with key tag numbers
- Adhere to speed limits and drive cautiously and safely
- Retrieve keys from cashier and deliver vehicles down on service drive
- Remove paper floor mats and bags from seats
- Adhere new oil change sticker on the windshield and remove old ones if present
- Remove key ring with tag from keys
- Remove hang tags from rear view mirrors
- Wipe down customer vehicles including steering wheel, shifter, door handles, and window switches
- Provide friendly and courteous customer interactions
- Connect customers to advisors or managers for questions about paperwork
- Deliver customers to appropriate team members in service area
- Transport vehicles to Dolan Auto Group locations, vendors, or other dealerships
- Shuttle customers to and from home and work
- Clean shop equipment when requested
- Empty garbage bins on service drive and garage parking areas
- Dispose of tires and boxes as necessary
- Fill shuttle vans and customer cars with gas
- Maintain cleanliness of shuttle vans and service drive areas including sweeping and debris removal
- Fill out daily check sheets with initials
- Work assigned scheduled stations and participate in rotation as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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