Dogwood Sous Chef

The Westin Charlotte, located at 601 S College St, Charlotte, North Carolina, is part of the globally recognized Marriott International brand, known for its dedication to exceptional hospitality and creating memorable guest experiences. Marriott International is committed to fostering a diverse and inclusive workplace where associates from various backgrounds collaborate and thrive. The Westin brand specifically focuses on wellness, aiming to empower guests to maintain their well-being while traveling and encouraging associates to integrate their own wellness practices in and out of work. This unique approach makes The Westin Charlotte an ideal setting for culinary professionals who are passionate about health, quality, and guest satisfaction.

The kitchen management role at The Westin Charlotte is a full-time management position within the Food and Beverage category, offering an annual salary range of $56,000 to $75,000 with bonus eligibility. This role is critical to the daily culinary operations and overall success of the kitchen team. The kitchen manager is responsible for overseeing all kitchen functions, ensuring that high culinary standards are consistently met while managing the budget and improving both guest and employee satisfaction. The position requires a hands-on leader who actively participates in food preparation and presentation while supervising and motivating a team of culinary professionals.

This role's primary responsibility is to ensure the production of high-quality food offerings by managing kitchen shift operations, maintaining compliance with food safety and sanitation policies, and collaborating with the Executive Chef on kitchen activities. The kitchen manager also plays a vital role in food creativity, designing new dishes, and decorative food displays that enhance the guest dining experience. Additionally, this position involves managing purchasing, receiving, and food storage standards to maintain operational efficiency.

Effective leadership is essential in this role. The kitchen manager leads by example, demonstrating honesty, integrity, and sound decision-making to foster a positive work environment. This person builds trusting and cooperative relationships among team members, communicates expectations clearly, and provides coaching and mentoring to support staff development. The position also focuses on ensuring exceptional customer service, empowering employees to exceed guest expectations and handling guest feedback professionally.

The Westin Charlotte emphasizes maintaining culinary goals related to performance, budgeting, and team collaboration, using tools like the Labor Management System for effective scheduling. Safety training and adherence to legal compliance in food handling are integral aspects of the position. Furthermore, the kitchen manager is involved in human resources activities such as participating in performance appraisals, resolving employee concerns, and contributing to a supportive workplace culture.

This role requires strong problem-solving skills, effective communication, and the ability to analyze information to implement the best solutions. Participation in relevant meetings and continuous collaboration with supervisors and team members ensures alignment with organizational goals. Prospective candidates should share The Westin's commitment to wellness, high-quality service, and teamwork. The kitchen manager is not just an operational leader but also a culture carrier who embodies The Westin's mission and values, making this position an exciting opportunity for culinary professionals seeking growth within a leading hospitality brand.