Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.00 - $14.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Tips
flexible schedule
employee discount
Meal allowance
Paid Time Off
Job Description
Schulte Hospitality Group is a renowned hospitality company known for its dedication to providing exceptional dining experiences through its diverse range of restaurants. One of its signature establishments, Doc Crow's Southern Smokehouse and Raw Bar, stands out as a vibrant and popular dining destination specializing in Southern cuisine coupled with fresh seafood and an impressive raw bar selection. The restaurant prides itself on delivering high-quality food, impeccable service, and a welcoming atmosphere that attracts both locals and visitors alike. With a focus on hospitality and excellence, Schulte Hospitality Group nurtures a supportive and professional work environment that encourages career growth and teamwork.
The role of the Server Assistant at Doc Crow's Southern Smokehouse and Raw Bar is integral to the smooth operation of the restaurant and the overall dining experience of its guests. Reporting to Front of House Managers and the General Manager, the server assistant acts as a pivotal support to the service team. The primary goal of this position is to ensure guests receive attentive, timely, and courteous service at all times, enhancing their comfort and satisfaction during their visit. This role demands a strong understanding of the menu, including food items, promotions, and daily specials, to assist and inform both guests and staff effectively.
Server Assistants are responsible for various preparatory and service-oriented tasks, such as setting up tables with napkins, utensils, and condiments, maintaining cleanliness and sanitation standards in all dining areas, and providing quick and courteous attention to customer needs. They are also expected to monitor inventory related to plateware and glassware, communicate with management regarding supply needs, and adhere to company appearance and hygiene standards. Additionally, the role requires flexibility and willingness to assist in other staff roles as needed, including coverage for absent team members and participation in special events.
This position is suitable for individuals who thrive in a dynamic and fast-paced environment, possess strong interpersonal and communication skills, and are passionate about contributing to an outstanding guest dining experience. Server Assistants must be able to work shifts during days, evenings, and weekends and must be physically capable of standing, walking, and occasionally lifting items up to 50 pounds. The role offers both full-time and part-time employment options, with a pay range of $12.00 to $14.00 per hour plus tips, providing a valuable opportunity for those seeking a rewarding position in the hospitality industry.
Joining Schulte Hospitality Group as a Server Assistant is not just a job; it is an invitation to become part of a vibrant team dedicated to hospitality excellence. Those who take on this role gain comprehensive exposure to restaurant operations, enhance their customer service skills, and contribute directly to creating memorable dining experiences for guests. The company emphasizes adherence to health and safety standards, professional appearance, and a respectful workplace culture, making it an excellent choice for individuals aspiring to develop their careers in hospitality. With a commitment to ongoing communication and teamwork, the Server Assistant position offers a platform to showcase dedication, reliability, and a positive attitude in a respected and growing hospitality group.
The role of the Server Assistant at Doc Crow's Southern Smokehouse and Raw Bar is integral to the smooth operation of the restaurant and the overall dining experience of its guests. Reporting to Front of House Managers and the General Manager, the server assistant acts as a pivotal support to the service team. The primary goal of this position is to ensure guests receive attentive, timely, and courteous service at all times, enhancing their comfort and satisfaction during their visit. This role demands a strong understanding of the menu, including food items, promotions, and daily specials, to assist and inform both guests and staff effectively.
Server Assistants are responsible for various preparatory and service-oriented tasks, such as setting up tables with napkins, utensils, and condiments, maintaining cleanliness and sanitation standards in all dining areas, and providing quick and courteous attention to customer needs. They are also expected to monitor inventory related to plateware and glassware, communicate with management regarding supply needs, and adhere to company appearance and hygiene standards. Additionally, the role requires flexibility and willingness to assist in other staff roles as needed, including coverage for absent team members and participation in special events.
This position is suitable for individuals who thrive in a dynamic and fast-paced environment, possess strong interpersonal and communication skills, and are passionate about contributing to an outstanding guest dining experience. Server Assistants must be able to work shifts during days, evenings, and weekends and must be physically capable of standing, walking, and occasionally lifting items up to 50 pounds. The role offers both full-time and part-time employment options, with a pay range of $12.00 to $14.00 per hour plus tips, providing a valuable opportunity for those seeking a rewarding position in the hospitality industry.
Joining Schulte Hospitality Group as a Server Assistant is not just a job; it is an invitation to become part of a vibrant team dedicated to hospitality excellence. Those who take on this role gain comprehensive exposure to restaurant operations, enhance their customer service skills, and contribute directly to creating memorable dining experiences for guests. The company emphasizes adherence to health and safety standards, professional appearance, and a respectful workplace culture, making it an excellent choice for individuals aspiring to develop their careers in hospitality. With a commitment to ongoing communication and teamwork, the Server Assistant position offers a platform to showcase dedication, reliability, and a positive attitude in a respected and growing hospitality group.
Job Requirements
- High school diploma or equivalent
- previous work-related experience required
- ability to effectively present information and respond to questions from fellow service staff, guests, and or groups of guests
- positive interpersonal skills
- must speak English fluently and be able to write in basic English
Job Qualifications
- High school diploma or equivalent
- previous work-related experience required
- ability to effectively present information and respond to questions from fellow service staff, guests, and or groups of guests
- positive interpersonal skills
- must speak English fluently and be able to write in basic English
Job Duties
- Demonstrate knowledge of food products, menus, and promotions
- ensure that high standards of sanitation, cleanliness, and safety are maintained throughout all areas at all times
- interact with guests in a professional and hospitable manner
- prepare the following before and during service: tables, napkins, utensils, condiment refills, expo station and perform all other preparation tasks as instructed by Front of House Managers or General Manager
- be attentive at staffing meetings to remain updated on daily menu choice changes to both food and bar, specialties, menu deviations, if the kitchen staff is running out of any items
- maintain a professional and proper dining experience while delivering items, fulfilling guest service needs, removing courses, replenishing utensils, refilling glasses, replace drinks, and offer desserts
- clear all surfaces and tables and re-set the within 5 minutes of the guest leaving the table in accordance with company tabletop standards
- provide water to customers throughout their meal
- provide quick and attentive assistance to any mishap in the restaurant
- perform basic cleaning tasks as needed or instructed by Management
- assist other staff in other positions as necessary
- fill in for absent staff as needed
- assist with special events as needed
- responsible for properly handling of plate ware, glassware, and, and communicating ordering necessities to the Management
- maintain a positive guest experience with effective communication of all guest recovery situations, while documenting such occurrences to the Manager on Duty
- perform other related duties as directed by either the Bar Manager, General Manager or Corporate Office
- accomplish work-related goals by accepting ownership for new and different requests or projects
- record any and all Front of House related COGS which can be as follows but not limited to Waste Log and Cost Transfers
- responsible for adhering to company Appearance Standards
- consistent productivity, follow health codes, provide a safe working environment for all staff while maintaining impeccable personal hygiene as well as a high standard of work ethic in the workplace
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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