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Division Manager of Concessions - Fenway Park

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $95,000.00 - $120,000.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark Sports and Entertainment is a division of Aramark, a global leader in food services, facilities management, and uniform services operating in 15 countries worldwide. With a strong commitment to service and a purpose-driven approach, Aramark proudly serves millions of guests every day across various industries including sports venues, entertainment sites, education, healthcare, and business dining. The company emphasizes fostering a positive and inclusive work environment where every employee has equal opportunity to grow, develop their talents, and contribute meaningfully to the communities and clients they serve. At the heart of Aramark’s values lies a dedication to purpose, teamwork, sustainability,... Show More

Job Requirements

  • Bachelor's degree preferred
  • 5-7+ years of relevant concessions management experience
  • Ability to work event-based hours including weekends, evenings, and holidays
  • Strong leadership and interpersonal communication skills
  • Experience managing budgets and financial performance
  • Knowledge of local, state, and federal regulatory compliance
  • Physical ability to perform lifting, bending, pushing, pulling, and extended walking and standing
  • Ability to wear uniforms and personal protective equipment as required

Job Qualifications

  • Ability to work event-based hours that may include weekends, evenings, and holidays
  • 5-7+ years in a concessions management position working in high volume, fast paced environments
  • Bachelor’s degree level education is highly preferred in an area of food service, hospitality, or business management
  • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
  • Meaningful experience in service industry, contract services, or hospitality environment
  • Proven ability leading through other managers
  • Experience in creating and managing a department budget, financial controls and analysis
  • Experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

  • Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • Manage the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives
  • Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
  • Partner with Finance to manage a budget and assist in the design of improvements to optimize financial performance and operational productivity
  • Manage compliance with all local, state and federal regulations and codes and maintain all associated records and reports
  • Ensure compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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