Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,800.00 - $93,900.00
Work Schedule
Standard Hours
Benefits
competitive salary
bonus potential
Auto Reimbursement
Paid Time Off
Health Insurance
Dental Insurance
vision benefits
Supplemental benefits
401K Matching
Tuition Discount
Job Description
Catalano Management Company, LLC is a prominent franchisee of Dunkin', a well-known global coffee and baked goods chain. With a strong presence in the quick-service restaurant (QSR) industry, Catalano Management operates multiple Dunkin' locations, striving to deliver exceptional quality, service, and community engagement. Dunkin' is renowned not just for its coffee and tasty baked goods, but for its dynamic and inclusive culture that fosters growth, teamwork, and superior customer experiences. This culture differentiates it from typical fast-food establishments, focusing on fun-paced, high-energy service environments where employees are valued and encouraged to excel.
The role of District Manager at Catalano Management Company offers a full-time, salaried position aimed at professionals with a passion for leadership and operational excellence within the food and beverage sector. This position encompasses comprehensive responsibilities in overseeing and directing the operations of multiple Dunkin' restaurants within an assigned district. The District Manager ensures all locations operate efficiently, meet or exceed sales goals, maintain the highest customer service standards, and adhere strictly to brand and franchise guidelines.
A District Manager’s scope of work includes fiscal oversight such as budgeting, delegating tasks, cash handling, and executing marketing initiatives designed to maximize profitability. The role necessitates strong leadership in recruiting, hiring, training, and motivating store managers and staff, ensuring that training programs are continuously implemented and updated to maintain high performance standards. Franchisees like Catalano Management place strong emphasis on compliance with food safety, loss prevention, and employee conduct policies to safeguard guests and team members alike.
District Managers also play a crucial community role by maintaining active engagement within their districts to uphold Dunkin's positive reputation and community involvement. This is a highly interactive position that requires spending significant time on-site, coaching team members, providing constructive feedback, and recognizing accomplishments to foster a positive work atmosphere. Other duties include managing staffing needs, ensuring stores open and close as scheduled, overseeing equipment maintenance, and maintaining workplace safety and security.
Catalano Management values candidates who bring at least three years of multi-unit management experience in fast-paced, high-volume food and beverage environments, preferably within quick-service restaurants or hospitality industries. The role demands a high degree of organizational skills, integrity, and the ability to multi-task and resolve conflicts efficiently. Certifications such as ServSafe and Food Allergen Awareness are preferred but not mandatory. This opportunity not only offers competitive salary and bonus potential but also a comprehensive benefits package including health, dental, vision coverage, 401(k) with matching, paid time off, supplemental benefits, auto reimbursement, and access to discounted tuition programs.
Catalano Management is committed to equal employment opportunity, welcoming applicants regardless of race, color, religion, sex, national origin, disability status, veteran status, or any other legally protected classification. As a franchisee, Catalano independently manages its employees and benefits programs, offering personalized career growth pathways for ambitious professionals eager to develop within the Dunkin' brand family.
The role of District Manager at Catalano Management Company offers a full-time, salaried position aimed at professionals with a passion for leadership and operational excellence within the food and beverage sector. This position encompasses comprehensive responsibilities in overseeing and directing the operations of multiple Dunkin' restaurants within an assigned district. The District Manager ensures all locations operate efficiently, meet or exceed sales goals, maintain the highest customer service standards, and adhere strictly to brand and franchise guidelines.
A District Manager’s scope of work includes fiscal oversight such as budgeting, delegating tasks, cash handling, and executing marketing initiatives designed to maximize profitability. The role necessitates strong leadership in recruiting, hiring, training, and motivating store managers and staff, ensuring that training programs are continuously implemented and updated to maintain high performance standards. Franchisees like Catalano Management place strong emphasis on compliance with food safety, loss prevention, and employee conduct policies to safeguard guests and team members alike.
District Managers also play a crucial community role by maintaining active engagement within their districts to uphold Dunkin's positive reputation and community involvement. This is a highly interactive position that requires spending significant time on-site, coaching team members, providing constructive feedback, and recognizing accomplishments to foster a positive work atmosphere. Other duties include managing staffing needs, ensuring stores open and close as scheduled, overseeing equipment maintenance, and maintaining workplace safety and security.
Catalano Management values candidates who bring at least three years of multi-unit management experience in fast-paced, high-volume food and beverage environments, preferably within quick-service restaurants or hospitality industries. The role demands a high degree of organizational skills, integrity, and the ability to multi-task and resolve conflicts efficiently. Certifications such as ServSafe and Food Allergen Awareness are preferred but not mandatory. This opportunity not only offers competitive salary and bonus potential but also a comprehensive benefits package including health, dental, vision coverage, 401(k) with matching, paid time off, supplemental benefits, auto reimbursement, and access to discounted tuition programs.
Catalano Management is committed to equal employment opportunity, welcoming applicants regardless of race, color, religion, sex, national origin, disability status, veteran status, or any other legally protected classification. As a franchisee, Catalano independently manages its employees and benefits programs, offering personalized career growth pathways for ambitious professionals eager to develop within the Dunkin' brand family.
Job Requirements
- must be 21 years of age or older
- must have a valid driver's license
- high school diploma or GED
- 3+ years multi-unit high volume food and beverage management QSR experience
- previous food and beverage experience as a restaurant general or hospitality manager
- desire to be a team member within a growing organization
- a positive attitude elevated level of integrity strong work ethic ability to multi-task and resolve conflict
- strong leadership abilities to successfully develop manage and retain a team
- excellent interpersonal skills to be an example in providing the highest level of customer service
- strong organizational skills both tangible and administrative strong communication skills
- servsafe and food allergen awareness certification preferred
- ability to lift objects up to 50 lbs and able to stand for extended periods of time
Job Qualifications
- high school diploma or GED
- 3+ years multi-unit high volume food and beverage management QSR experience
- previous food and beverage experience as a restaurant general or hospitality manager
- strong leadership abilities to successfully develop manage and retain a team
- excellent interpersonal skills to be an example in providing the highest level of customer service
- strong organizational skills both tangible and administrative
- strong communication skills
- servsafe and food allergen awareness certification preferred
- ability to lift objects up to 50 lbs and able to stand for extended periods of time
Job Duties
- manage and lead daily operations in the district striving towards excellence and continual improvement
- fiscal responsibility for the district delegating and leading processes meeting or exceeding sales goals working within budgets executing marketing initiatives and overseeing and managing cash handling understand and respond to financial reports and utilize information to take action to increase profitability
- lead and develop a dedicated team recruiting interviewing hiring and motivating team members
- continually train store managers ensure understanding of scheduling based upon linebars and food cost management through par level ordering inventory and tracking waste collaborate and follow-up with training managers for new hires
- effectively communicate daily with team members spend 4-8 hours per week with managers coaching and providing feedback continually recognizing achievements and resolving employee concerns hold bi-weekly team meetings adhere to applicable employment laws
- maintain an elevated level of focus on 100% guest satisfaction by example and exceptional service
- ensure all company policies and procedures are adhered to including but not limited to food safety and cleanliness product promotions cash handling loss prevention cell phone usage uniforms and attendance holding crew accountable and documenting any necessary disciplinary action
- ensure safety and security of team and guests ensure performance of store level preventative maintenance of equipment and machines act on property building or equipment maintenance
- responsible for store coverage in manager's absence to include any staffing shortages as well as weekends and holidays as needed ensure stores open and close as scheduled
- be willing to maintain involvement within the district's community
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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