Dispatcher Office Assistant

Mattress Firm is a leading specialty mattress retailer dedicated to helping people sleep well so they can live well every day. Established as a trusted name in the mattress industry, Mattress Firm has built its reputation through commitment to customer satisfaction, quality products, and a supportive work environment. The company operates retail stores and warehouses across the United States, providing a seamless shopping experience from product selection to delivery and setup. Known for its innovative approach, Mattress Firm integrates technology and training to optimize operations and enhance employee skills. The company culture encourages respect, diversity, and inclusion, fostering an environment where every team member can thrive and contribute meaningfully.

This role at Mattress Firm involves joining their supply chain team located at 5333 Bannock Street, Denver, CO. The position is a full-time, on-site opportunity with a shift schedule from Tuesday to Saturday, 10 am to 6:30 pm, offering an hourly wage of $21. This setting emphasizes teamwork and precision in managing deliveries and warehouse operations, ensuring that customers receive their products promptly and in excellent condition. The job is ideal for someone detail-oriented who enjoys a dynamic warehouse environment and is committed to upholding safety and company standards. Responsibilities include scheduling deliveries, handling documentation for contractor settlements, and adhering to safety protocols.

The role requires completion of all assigned training modules to meet company certifications and standards, enhancing professional growth within the company. Effective communication skills are essential as the position involves professional interaction with internal and external contacts to maintain smooth operations. Additionally, the candidate will be responsible for following company policies, maintaining a professional appearance, and reporting any concerns to foster operational efficiency. Non-essential duties include answering calls, maintaining ticket and pick list accuracy, and contributing ideas for team and company improvements. The knowledge of Microsoft Office products, POS systems, and basic geographical awareness of delivery areas will aid in fulfilling job responsibilities efficiently.

Mattress Firm is committed to equal employment opportunity and encourages diverse candidates to apply. They provide excellent career growth prospects through on-the-job training and development programs, along with a comprehensive benefits package that includes medical, dental, vision, mental health resources, and a 401(k) plan with employer matching. Employees also enjoy perks such as paid on-demand options, base pay or uncapped commission structures, and employee discounts on sleep products and accessories. A strong physical ability to lift up to 50 pounds and perform various warehouse tasks is necessary. This opportunity at Mattress Firm promises a career path starting from a vital supply chain role with potential for advancement in a supportive and innovative company environment.