Dispatch Supervisor

Thompson Pipe Group, headquartered in Rialto, California, is a privately held family business specializing in engineering, contracting, and manufacturing. Established as a family-run enterprise, the company has grown into the largest and most diverse provider of drainage, sanitary, pressure, and trench-less piping solutions across North America. With a strong focus on innovation and quality, Thompson Pipe Group operates multiple manufacturing facilities throughout the United States, continuously improving product generations to meet the evolving infrastructure needs of clients domestically and internationally. Their product range and services cater to a wide array of infrastructure projects, reflecting their commitment to excellence and customer satisfaction. As a well-established leader in the pipe manufacturing industry, they offer robust career opportunities supported by a positive work environment and a dedication to employee development. Their website, www.thompsonpipegroup.com, serves as a resource for more detailed company information and updates.

The role of Dispatch Supervisor at Thompson Pipe Group is pivotal within the shipping department, tasked with overseeing transportation scheduling for all outbound and inbound freight including raw materials and finished goods. This full-time position with a salary range of $80,000 to $95,000 annually involves closely coordinating with the Thompson Pipe Group team to develop delivery schedules that align with customer demands and production output. The Dispatch Supervisor manages clerical staff, fabricates and oversees workflow and daily schedules, and ensures department compliance with Department of Transportation (DOT) regulations. Key responsibilities include maintaining cost-effective shipping methods, identifying optimal third-party haulers, and managing shipping documentation and records accurately. This supervisor is also tasked with hiring, training, evaluating, and if necessary, disciplining employees within the department. Maintaining robust communication across internal teams and external partners, the role demands strong leadership, organizational, and logistical skills alongside knowledge of transportation regulations and customer service excellence. The position requires adaptability to dynamic situations, such as delays or route changes, and a commitment to safety and quality. Candidates should be prepared for a work environment that may involve exposure to loud noise, fumes, and moving mechanical parts, and to perform physical tasks involving lifting up to 40 pounds. The typical work schedule runs Monday through Friday, from 6:00 a.m. to 4:00 p.m., with some on-call responsibilities. Thompson Pipe Group provides its employees with comprehensive benefits, career growth opportunities, and a positive, supportive workplace culture poised to foster success and leadership within the company.