Dishroom Supervisor

Gate Gourmet is a leading provider in the airline catering industry, specializing in delivering high-quality food production services to enhance the travel experience for millions of passengers worldwide. The company is recognized for its commitment to excellence, food safety, and customer satisfaction, making it a key player in the food production and catering sector. Gate Gourmet operates in a highly regulated environment, adhering to USDA, FDA, and HACCP standards to ensure that every meal served meets stringent safety and quality specifications. As an employer, Gate Gourmet offers a dynamic work environment that fosters innovation, collaborative teamwork, and professional growth, backed by competitive salaries and a comprehensive benefits package.

The role in focus is a supervisory position responsible for overseeing more than thirty food production employees within a unionized environment. The primary objective of this role is to ensure compliance with all food safety regulations, including HACCP, USDA, and FDA mandates, while maintaining high standards of product quality and sanitation. The supervisor plays a critical role in managing labor and material costs, ensuring that production meets both customer and airline specifications with a strong emphasis on operational efficiency and cost control. This position offers an annual salary range of $65,000 to $70,000 and includes a full-time employment status with numerous employee benefits such as paid time off, health insurance, 401k with company match, and employee discounts.

In this capacity, the supervisor will be entrusted with multiple reporting responsibilities, including the preparation of management reports related to attendance, labor costs, and HACCP compliance. They will coordinate closely with maintenance teams to uphold preventive maintenance schedules and address repair needs promptly to avoid operational interruptions. Further, this role demands leadership in workforce management, balancing shift workloads, handling staffing adjustments due to absences or production demands, and ensuring compliance with company wage-hour policies.

The ideal candidate for this supervisory role will demonstrate strong leadership capabilities, exceptional time management, and communication skills. They should be adept at training, coaching, and managing a diverse workforce, including delivering both positive and corrective feedback in accordance with union guidelines. A background in food production or a related manufacturing environment, combined with proven supervisory experience, is preferred. Candidates are also expected to possess basic computer proficiency, familiarity with Microsoft Office, and the ability to obtain ServSafe certification.

Gate Gourmet is committed to fostering an inclusive workplace that values integrity, respect, and accountability. The company encourages candidates who are passionate about delivering excellence and continuous improvement to apply. This role is especially suitable for individuals who thrive in fast-paced, detail-oriented environments and value the importance of maintaining food safety and quality standards at the highest levels. Join Gate Gourmet and contribute to creating memorable culinary experiences that make travel more enjoyable worldwide.