Hy-Vee logo

Dishroom Clerk

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career development opportunities

Job Description

Hy-Vee is a prominent grocery store chain known for its commitment to quality, customer service, and community involvement. With a significant presence in the Midwest, Hy-Vee operates full-service supermarkets that offer a wide range of products from fresh produce and meats to pharmacy and wellness services. The company values teamwork, growth mindset, professionalism, and customer-focused service, striving to foster a work environment where employees feel engaged and supported. Hy-Vee is dedicated to providing a friendly shopping experience highlighted by the promise of "a helpful smile in every aisle." The workforce is considered the company's strength, emphasizing the importance of employee involvement and satisfaction to deliver excellent service to customers.

The Dishroom Clerk role is part of the Market Grille department within Hy-Vee stores. This position is non-exempt and hourly paid, with an anticipated starting wage ranging from $16.00 to $20.00 per hour depending on experience. The role primarily involves providing prompt, efficient, and friendly customer service while maintaining the cleanliness and safety of the work environment. Responsibilities include handling kitchen equipment, dishes, utensils, and food safely, ensuring that all items are washed and sanitized properly, and keeping the dishroom and kitchen areas tidy and organized.

The Dishroom Clerk will contribute significantly to the smooth operation of the Market Grille by supporting both the kitchen and customer service functions. The role requires teamwork, effective communication, and adherence to company policies regarding personal hygiene, appearance, and food safety. Employees in this position are expected to greet customers warmly, assist with telephone inquiries, take orders when necessary, and support other store departments as needed. The job is physically demanding and requires the ability to lift, push, pull, and carry various weights, as well as tolerate exposure to noise, cleaning chemicals, and temperature extremes typically found in a kitchen environment.

Working at Hy-Vee offers the opportunity to be part of a diverse and dynamic team that values each member's contribution. The company promotes a growth mindset and results-oriented culture that encourages employees to learn and advance professionally. This role also includes benefits that support the well-being and satisfaction of employees, making it an attractive opportunity for individuals seeking reliable employment in the retail food service industry. Employment is contingent on passing a pre-employment drug screening, aligning with the company's commitment to safety and professionalism. Overall, the Dishroom Clerk position is ideal for those who enjoy a fast-paced environment, have a customer-first attitude, and take pride in maintaining high standards of cleanliness and safety.

Job Requirements

  • Must be 18 or older
  • Must be able to physically perform medium work exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
  • Must have vision with or without correction adequate to perform job duties including depth perception, color vision, and field of vision
  • Must be able to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Job Qualifications

  • No education requirement
  • Six months or less of similar or related work experience
  • Ability to carry out detailed but uninvolved written or verbal instructions
  • Ability to do simple addition and subtraction
  • Ability to understand and follow verbal or demonstrated instructions
  • Ability to write identifying information and request supplies orally or in writing

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • Makes an effort to learn customers’ names and to address them by name whenever possible
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Takes the department garbage to the compactor or designated area
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Washes department equipment, utensils, dishes, pots, pans, etc.
  • Handles food in a safe manner and ensures the work area is always clean and neat
  • Removes trash in a timely manner
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Criteria

Experience

No experience required


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