Directors (Senior Leaders)

Chick-fil-A, Inc. is a renowned fast-food restaurant company that has been a staple in the American dining scene since its inception in 1946. Founded by S. Truett Cathy, who initially opened The Dwarf Grill in Atlanta, the business has grown tremendously to become the largest quick-service chicken restaurant chain in the United States. Known for its quality food, exceptional customer service, and community involvement, Chick-fil-A holds the esteemed position as America's number one fast food restaurant with the highest same-store sales nationwide. The company's commitment to a positive dining experience and a respectful workplace environment sets it apart in the competitive fast-food industry.

The 72nd and Sorenson Chick-fil-A location is currently seeking highly qualified Directors who will play a critical role in shaping the business's success. These leadership roles focus on ensuring the smooth daily operation and flow of the restaurant, maintaining high standards of signature service, and leading by example. Directors are expected to embody a strong passion for quality guest service and uphold the Chick-fil-A brand values in every facet of their work. This opportunity is ideal for individuals who thrive in a fast-paced, high-pressure environment while prioritizing safety, efficiency, and guest satisfaction.

Directors in this role take on the responsibility of orchestrating the restaurant’s activities to ensure that all operational areas function cohesively and quickly, with a high regard for excellent service delivery. They are instrumental in fostering a cheerful and proactive team spirit, serving as models for positive workplace attitude and performance. Additionally, Directors are required to achieve ServSafe certification within 60 days of employment, underlining the company’s commitment to health and safety standards. Chick-fil-A supports this by covering the cost of both the training materials and examination.

This position demands strong analytical and problem-solving skills, dynamic organizational capabilities, and experience in customer service leadership. Directors must be willing to hold themselves and others accountable to meet rigorous weekly and monthly performance goals. The role requires flexibility and dedication, including working at least two night shifts per week. Serving as a Director at Chick-fil-A is not just about managing a restaurant but about inspiring a team to deliver outstanding service and creating a positive environment for guests and team members alike.