Director, Sales and Catering

Great Wolf is a renowned hospitality company widely recognized for providing memorable family vacation experiences through its chain of indoor water park resorts. With a commitment to delivering exceptional guest service and innovative family entertainment, Great Wolf has established itself as a leader in the hospitality and resort industry. The company continually seeks to foster a welcoming environment for guests of all ages while promoting a culture of teamwork, community involvement, and professional development within its workforce. Great Wolf's dedication to excellence is evident in its comprehensive service offerings, diverse amenities, and consistent emphasis on guest satisfaction.

The role of Director of Sales and Catering at Great Wolf is pivotal in driving the company's revenue growth and enhancing guest satisfaction through strategic leadership in sales and event management. The Director of Sales and Catering is tasked with managing and expanding key relationships, setting ambitious revenue-generating strategies, and overseeing the sales and conference service teams to achieve business goals. This position requires a strong mix of leadership, sales acumen, and hospitality experience, focusing on soliciting, booking, and managing group sales, catering, and conference services. The Director plays a critical role in aligning sales efforts with the lodge's financial objectives, managing budgets, and developing pricing strategies to maximize profitability. Also, this role involves coaching and developing the sales team, ensuring that members are performing at their best while adhering to company policies and procedures. The Director of Sales and Catering is a visible leader who maintains close contact with key accounts, anticipates opportunities for growth, and represents the lodge in resolving client concerns, thus directly influencing both revenue outcomes and overall guest experiences. This full-time role offers an annual base salary ranging from $80,000 to $95,000, reflecting the candidate’s experience, qualifications, and contribution to the organization. Additional components of the compensation package include potential annual bonuses, paid time off, and other employee benefits designed to support work-life balance and professional growth. At Great Wolf, equal opportunity employment principles are upheld, valuing diversity and inclusivity across all levels of the company. This leadership position provides an exciting opportunity for a seasoned sales and hospitality professional to contribute to a dynamic and growing company with a national presence in family entertainment resorts.