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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Job Description
Great Wolf is a renowned hospitality company widely recognized for providing memorable family vacation experiences through its chain of indoor water park resorts. With a commitment to delivering exceptional guest service and innovative family entertainment, Great Wolf has established itself as a leader in the hospitality and resort industry. The company continually seeks to foster a welcoming environment for guests of all ages while promoting a culture of teamwork, community involvement, and professional development within its workforce. Great Wolf's dedication to excellence is evident in its comprehensive service offerings, diverse amenities, and consistent emphasis on guest satisfaction.
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Job Requirements
- Associate degree in sales, communications, marketing, business or hotel management
- minimum 5 years experience in sales, event planning, and/or catering
- minimum 3 year supervisory/leadership experience in hospitality field
- demonstrated proficiency in microsoft office suite
- successful completion of criminal background check and drug screen
- successful completion of department of motor vehicle check
- professional communication skills both verbal and written
Job Qualifications
- Associate degree in Sales, Communications, Marketing, Business or Hotel Management
- minimum 5 years experience in sales, event planning, and/or catering
- minimum 3 year supervisory/leadership experience in hospitality field
- demonstrated proficiency in Microsoft Office Suite
- professional communication skills both verbal and written
- bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management preferred
- significant customer service experience preferred
- strong problem solving and organizational skills preferred
- attention to detail and ability to exceed quality standards preferred
- enthusiastic and positive energy preferred
- multi-tasking ability preferred
Job Duties
- Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members
- communicating job expectations
- planning, monitoring, appraising, and reviewing job contributions
- planning and reviewing compensation actions
- enforcing policies and procedures
- overall responsibility for total group revenue strategies, implementation and results
- leveraging sales team to execute on sales strategies to meet financial targets
- meets financial objectives maximizing profitability for the lodge by forecasting requirements
- preparing an annual performance budget
- scheduling expenditures
- analyzing variances
- determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments
- projecting expected sales volume and revenue
- analyzing trends and results
- establishing pricing strategies
- recommends rate strategies
- monitoring costs, competition, and product demand
- accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans
- sustains rapport with key accounts by making periodic visits
- exploring specific needs
- anticipating new opportunities
- represents the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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