
Director, Revenue Operations - Health Insurance Contracts
Job Overview
Compensation
Salary
Range $101,000.00 - $1.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Vision Insurance
Retirement Plan
Employee assistance program
Professional Development
Job Description
Easterseals Southern California is a widely recognized nonprofit organization dedicated to enhancing the lives of individuals with disabilities and their families. With over a century of service, Easterseals Southern California has become a leading provider of inclusive programs aimed at fostering independence and improving quality of life. The organization offers a comprehensive range of services, including early childhood programs, autism services, employment assistance, and independent living support. Serving over 29,000 people annually, Easterseals makes a tangible impact through advocacy, education, and direct service provision. The organization's commitment to breaking barriers and creating opportunities for the one in four Americans with disabilities embodies its mission to empower and support every individual in their community. Easterseals Southern California prides itself on embracing diversity and inclusion, fostering a culture that values each person's unique strengths and potential. The organization's holistic approach integrates the latest research, community resources, and compassionate care to help individuals lead meaningful lives with dignity and self-reliance.
We are currently seeking a dynamic and strategic leader to join our team in the role of Facilities and Business Operations Manager for Autism Services. This role is critical to ensuring the smooth and efficient operation of our Autism Services by leading a team of facilities managers and report writers. The successful candidate will be responsible for driving strategic initiatives that enhance service delivery and operational excellence. This position involves aligning business functions with service line goals, analyzing and refining organizational policies, and implementing innovative process improvements. The manager will oversee the development of new centers, guaranteeing that facilities are well-maintained, sustainable, and meet all program needs. They will also manage business data, providing detailed analysis and insights that support effective decision-making and long-term strategic planning. An essential part of the role includes managing resources, negotiating vendor contracts, and maintaining ongoing relationships to ensure cost-effectiveness and sustainability across operational activities.
This position requires a leader who is highly skilled in data visualization and analysis, proficient in Microsoft Office applications, and knowledgeable in interpreting organizational policies to maintain compliance and operational integrity. Excellent judgment, communication skills, and the ability to work collaboratively with various stakeholders including children and families are essential. This role offers an exciting opportunity to contribute meaningfully to an organization dedicated to transformative change in the lives of people with disabilities. The starting salary for this position is $101,000 and may increase depending on experience, making it a competitive opportunity for qualified candidates passionate about business operations and service excellence within the nonprofit sector.
We are currently seeking a dynamic and strategic leader to join our team in the role of Facilities and Business Operations Manager for Autism Services. This role is critical to ensuring the smooth and efficient operation of our Autism Services by leading a team of facilities managers and report writers. The successful candidate will be responsible for driving strategic initiatives that enhance service delivery and operational excellence. This position involves aligning business functions with service line goals, analyzing and refining organizational policies, and implementing innovative process improvements. The manager will oversee the development of new centers, guaranteeing that facilities are well-maintained, sustainable, and meet all program needs. They will also manage business data, providing detailed analysis and insights that support effective decision-making and long-term strategic planning. An essential part of the role includes managing resources, negotiating vendor contracts, and maintaining ongoing relationships to ensure cost-effectiveness and sustainability across operational activities.
This position requires a leader who is highly skilled in data visualization and analysis, proficient in Microsoft Office applications, and knowledgeable in interpreting organizational policies to maintain compliance and operational integrity. Excellent judgment, communication skills, and the ability to work collaboratively with various stakeholders including children and families are essential. This role offers an exciting opportunity to contribute meaningfully to an organization dedicated to transformative change in the lives of people with disabilities. The starting salary for this position is $101,000 and may increase depending on experience, making it a competitive opportunity for qualified candidates passionate about business operations and service excellence within the nonprofit sector.
Job Requirements
- Bachelor’s degree in business, accounting, technology or similar field
- 7+ years of experience related to business operations
- proficiency in data visualization tools
- expertise in data collection methods
- advanced skills in Microsoft Office applications
- ability to interpret and implement policies, procedures, and regulations
- strong judgment and decision-making skills
- effective oral and written communication skills
- ability to work cooperatively with diverse individuals and groups
- ability to maintain positive relationships with children and families
- discretion and confidentiality in handling sensitive information
- ability to obtain and maintain criminal record/fingerprint clearance
- ability to travel locally up to 25% of the time
- maintain driving record and auto insurance
- occasional lifting, standing, walking
- frequent sitting
- ability to perform repetitive motions such as keyboard use and writing
- ability to handle occasional exposure to unpleasant or hazardous working conditions
Job Qualifications
- Bachelor’s degree in business, accounting, technology or similar field
- 7+ years of experience related to business operations
- proficiency in data visualization tools
- expertise in data collection methods
- deep understanding of business operations
- advanced skills in Microsoft Office applications
- ability to interpret and implement policies, procedures, and regulations
- strong judgment and decision-making skills
- effective oral and written communication skills
- ability to work cooperatively with diverse individuals and groups
- ability to maintain positive relationships with children and families
- discretion and confidentiality in handling sensitive information
- ability to obtain and maintain criminal record/fingerprint clearance
Job Duties
- Aligns organizational policies and processes with the goals of Autism Services
- Identifies and implements innovative solutions to streamline processes and improve planning
- Oversees the development and establishment of new centers, ensuring they meet service line needs
- Leads the development and operations of new offices and Therapy Centers including assisting with space planning, equipment, purchases and vendor communications
- Ensures facilities are managed efficiently and sustainably to support operational goals
- Manages resources effectively to foster sustainability and cost-effectiveness in operations
- Negotiates contracts with vendors and maintains vendor relationships for new and ongoing offices and Center operations according to budget
- Oversees ongoing Center maintenance needs
- Oversees the gathering, analysis, and interpretation of business data
- Translates data into actionable insights to support decision-making and strategic planning
- Ensures the delivery of high-quality reports, visualizations, and presentations
- Compiles and reports on many data points including, but not limited to: scorecard, financial, retention, productivity, and timelines for many audiences both internal and external to the agency
- Oversees the distribution, receipt, analysis and reporting of the quarterly Customer Satisfaction Surveys
- Creates, edits, prepares, and disseminates monthly Autism Services Newsletter with team
- Tracks, surveys and reports on readership
- Regularly evaluates and refines processes and structures for improved efficiency
- Leads initiatives to implement changes that support business transformation goals
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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