Job Overview
Employment Type
Full-time
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a leading company in the hospitality and service industry, established in 1957 with a core mission focused on building meaningful relationships and enriching the lives of its members, guests, and employees. As the largest owner and operator of private clubs in the United States, Invited oversees more than 130 distinguished country clubs, city clubs, and athletic clubs nationwide. Each club under Invited offers unparalleled amenities, including championship golf courses, modern workspaces, exquisite handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, advanced fitness centers, and much more. Invited is committed to fostering an inclusive and dynamic work environment where every employee is empowered to contribute to the company’s success and elevate the member experience. Joining Invited means becoming part of a passionate team dedicated to excellence, community, and hospitality innovation.
The Director of Restaurants at Greenbrier Country Club in Chesapeake, VA, is a critical leadership role responsible for steering the daily operations of food and beverage services within the club. This position collaborates closely with the Director of Food & Beverage and the Executive Chef to ensure exceptional service standards, operational efficiency, safety, and culinary excellence across all club restaurants. The Director is entrusted with managing one to four food and beverage outlets, ensuring consistent quality, appropriate staffing, and compliance with club policies. This role demands a hands-on leader who is ready to engage directly during both high and low-volume service periods to maintain seamless member experiences.
Key responsibilities include optimizing member engagement and satisfaction through superior service delivery and innovative program development. The Director of Restaurants plays an essential part in achieving financial targets by controlling expenses, monitoring revenue-to-payroll ratios, and employing accurate forecasting and inventory management techniques. This role also involves stringent adherence to all federal, state, and local food safety regulations, along with ongoing staff training to maintain high standards of sanitation and safety.
Beyond operational management, the Director is a champion of team development, fostering a work culture grounded in teamwork, mutual respect, and career growth. By implementing targeted training programs and performance reviews, the Director ensures that employees are well-equipped to deliver outstanding service that aligns with the club’s revenue and retention goals. Additionally, this position works in concert with member committees to design and execute engaging member activities and events, continually enhancing the club’s dining and social environment.
This is a unique opportunity for a seasoned hospitality professional to lead within a prestigious club setting, contributing to an organization that values employee well-being as much as member satisfaction. Invited supports its team members with a comprehensive Total Rewards package, detailed communication about benefits, and a commitment to equal employment opportunities. With a focus on continuous improvement, member-centric service, and operational excellence, the Director of Restaurants shines as a pivotal figure in elevating the club’s reputation and business success.
The Director of Restaurants at Greenbrier Country Club in Chesapeake, VA, is a critical leadership role responsible for steering the daily operations of food and beverage services within the club. This position collaborates closely with the Director of Food & Beverage and the Executive Chef to ensure exceptional service standards, operational efficiency, safety, and culinary excellence across all club restaurants. The Director is entrusted with managing one to four food and beverage outlets, ensuring consistent quality, appropriate staffing, and compliance with club policies. This role demands a hands-on leader who is ready to engage directly during both high and low-volume service periods to maintain seamless member experiences.
Key responsibilities include optimizing member engagement and satisfaction through superior service delivery and innovative program development. The Director of Restaurants plays an essential part in achieving financial targets by controlling expenses, monitoring revenue-to-payroll ratios, and employing accurate forecasting and inventory management techniques. This role also involves stringent adherence to all federal, state, and local food safety regulations, along with ongoing staff training to maintain high standards of sanitation and safety.
Beyond operational management, the Director is a champion of team development, fostering a work culture grounded in teamwork, mutual respect, and career growth. By implementing targeted training programs and performance reviews, the Director ensures that employees are well-equipped to deliver outstanding service that aligns with the club’s revenue and retention goals. Additionally, this position works in concert with member committees to design and execute engaging member activities and events, continually enhancing the club’s dining and social environment.
This is a unique opportunity for a seasoned hospitality professional to lead within a prestigious club setting, contributing to an organization that values employee well-being as much as member satisfaction. Invited supports its team members with a comprehensive Total Rewards package, detailed communication about benefits, and a commitment to equal employment opportunities. With a focus on continuous improvement, member-centric service, and operational excellence, the Director of Restaurants shines as a pivotal figure in elevating the club’s reputation and business success.
Job Requirements
- A high school diploma or equivalent
- A minimum of 5 years in club management or related role within the food and beverage industry
- Preferred bachelor's degree
- Preferred certifications include food handlers certificate, alcohol safety, ABC certification, and CPR certification
- Strong experience handling highly confidential material such as member and employee data
- Completion of all food and beverage online training modules including service training, host training, bartender training, server assistant training, banquet server training, beverage cart attendant training, kitchen, employee training, F&B refresh training, culinary safety, food safety, and alcohol safety
- Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills
Job Qualifications
- A minimum of 5 years in club management or related role within the food and beverage industry
- Preferred bachelor's degree
- Preferred certifications include food handlers certificate, alcohol safety, ABC certification, and CPR certification
- Strong experience handling highly confidential material such as member and employee data
- Completion of all food and beverage online training modules including service training, host training, bartender training, server assistant training, banquet server training, beverage cart attendant training, kitchen, employee training, F&B refresh training, culinary safety, food safety, and alcohol safety
- Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills
Job Duties
- Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance
- Communicate with members on both group and individual levels to ensure the club exceeds their expectations
- Ensure service recovery programs are in place, with staff properly trained to execute them effectively
- Ensure all expense control systems are in place with close monitoring of department expenses, including the revenue-to-payroll ratio, and utilize appropriate forecasting systems
- Complete scheduled inventories and ensure proper administration processes are followed
- Responsible for front-of-house scheduling to meet budgeted labor targets, ensuring proper controls on time reporting via time management systems
- Execute all menus, promotions, and programs as outlined by the Director of Food & Beverage in accordance with club standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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