Director-Restaurants

Marriott International is a globally renowned hospitality company dedicated to delivering exceptional guest experiences across its diverse portfolio of brands. Among these brands is Moxy Hotels, known for its energetic and stylish approach to hospitality, offering a vibrant alternative to the typical hotel experience. Moxy Hotels cater to always-on guests seeking fun and unique experiences both within the hotel and the city. The brand prides itself on lively communal spaces and an upbeat crew that fosters spontaneous playfulness and a welcoming atmosphere for all. Marriott International values diversity, inclusivity, and equal opportunity, creating a workplace where the unique backgrounds and talents of its associates are celebrated.

The role available is a full-time Management position based at the AC Moxy Los Angeles location, situated on 1260 S Figueroa Street, Los Angeles, California. This role involves overseeing all restaurant operations and staff on a daily basis, encompassing Restaurants, Bars, and Room Service. As a department head, the individual will direct and collaborate closely with the food and beverage and culinary management teams to effectively execute restaurant operations. The objective is to continuously enhance guest and employee satisfaction while maximizing financial performance within the department’s areas of responsibility.

The position offers an annual salary range from $82,000 to $114,000 with eligibility for bonuses, reflecting the importance of the role within the organization. The candidate will be responsible for managing day-to-day operations, including forecasting consumption for food, liquor, wine, and other beverages to ensure adequate purchasing and requisition processes. Coordination with chefs and restaurant managers will be necessary to educate staff on menu items, preparation methods, and unique flavors to ensure an exceptional dining experience.

Maintaining service and sanitation standards across all operational areas such as the restaurant, bar/lounge, and room service is critical to uphold Marriott’s quality standards. Ordering and purchasing of equipment and supplies, along with overseeing bookings for restaurant parties, special events, and room service hospitality suites, are other essential duties. Budget development and management will require monitoring the department’s controllable expenses to meet or exceed budgetary goals, alongside understanding the department’s impact on overall property financial objectives.

Leadership is a core element of this role, with responsibilities including establishing realistic performance goals, fostering a cooperative team environment, communicating clearly with staff, and ensuring fair and equitable treatment of employees. The manager is expected to act as a role model for customer service excellence, encouraging a positive guest relations atmosphere and empowering employees to achieve outstanding service performance.

This role also involves ensuring compliance with all food and beverage policies, including liquor laws and sanitation standards, through training, supervision, and hands-on management. The individual will be tasked with handling guest interactions to obtain feedback and resolve complaints effectively, thereby driving continuous service improvements.

Human resource activities form a significant part of the job, such as providing guidance and direction to subordinates, administering performance appraisals, coaching and mentoring team members, and participating in recruitment to meet operational needs. Effective communication with executives, peers, and subordinates regarding relevant information and business updates is essential.

Joining Marriott International and Moxy Hotels means becoming part of a dynamic team that values fun, creativity, and high energy in delivering outstanding hospitality experiences. The ideal candidate shares these values and is ready to contribute to a spirited, guest-focused environment where innovation and service excellence thrive.