Easter Seals Southern California, Inc. logo

Director, Project Management Office

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

Easterseals Southern California is a longstanding organization committed to transforming lives by championing inclusion and independence for people with disabilities. With a rich history spanning over a century, Easterseals Southern California has been a pillar in delivering essential services such as early childhood programs, autism services, employment support, and independent living assistance. Serving more than 29,000 individuals annually, the establishment fosters an environment of advocacy and education, breaking down barriers to create opportunities for the one-in-four Americans with disabilities. As a nonprofit leader in the social service sector, Easterseals Southern California makes a profound impact in the community, ensuring that individuals receive the support they need to thrive both personally and professionally.

The current employment opportunity is for a leadership role within the Project Management Office (PMO) at Easterseals Southern California. This salaried position starts at $116,000 per year and involves overseeing project managers, solution consultants, and test analysts to ensure successful project execution consistent with the organization's strategic plans. The role is designed to standardize project execution, provide guidance on project management methodologies, and manage a diverse portfolio of projects across the organization. The successful candidate will manage daily operations within the PMO, oversee ESSC Finance, and lead staff effectively.

Key responsibilities include managing program managers, project coordinators, and subject matter experts to guarantee projects are completed flawlessly, aligning with organizational goals. The position requires active participation in project governance processes, evaluating requests for technical feasibility, and developing business cases to validate project viability. Additionally, the role encompasses resource scheduling, budget management, and maintaining project dashboards for consistent tracking and reporting. The candidate will also be responsible for training and standardizing tools and practices in the PMO to ensure industry standards and evidence-based practices are met.

This leadership role demands a highly skilled professional with 10-15 years of experience in portfolio, program, and project management, including at least seven years in supervisory positions. The ideal candidate is proficient in demand management, strategic planning, and is certified in project management methodologies such as PMP, PGMP, or CSM. Additional preferred qualifications include process improvement certifications like Lean Six Sigma or Six Sigma Green/Black Belt. The individual must also demonstrate exceptional administrative, leadership, and communication skills, capable of managing multiple fast-paced projects, motivating teams, fostering collaboration, and engaging stakeholders effectively.

In this dynamic role, the ability to handle sensitive information discreetly, maintain confidentiality, and abide by regulatory standards including HIPAA is crucial. The candidate must be adept at using project management tools such as MS Office, Smartsheet, and JIRA, and possess strong analytical and problem-solving skills. Flexibility to work after hours or weekends, maintain a valid driver's license with insurance and registration, and pass drug and physical evaluations are also part of the employment requirements.

Easterseals Southern California offers a rewarding career path for individuals passionate about making a difference through effective project leadership and organizational excellence. Joining the team means contributing to a mission-driven organization that values innovation, inclusion, and positive outcomes for individuals with disabilities. This position not only involves driving successful project deliveries but also plays a crucial role in enhancing the organization’s capacity to deliver impactful programs and services across Southern California.

Job Requirements

  • Bachelor's degree in a related field
  • Project management certification (PMP, PGMP, PfMP, CSM) is required
  • 10-15 years of portfolio, program, and project management and solution consulting experience
  • Minimum of 7 years of supervisory experience
  • Experience in demand management and strategic planning in a formal and/or centralized PMO environment
  • Ability to adapt to a dynamic environment
  • Proficiency with MS Office applications, Smartsheet, JIRA
  • Ability to maintain confidentiality
  • Ability to obtain and maintain criminal record/fingerprint clearance
  • Ability to travel locally and maintain valid driving record
  • Ability to work after hours and weekends
  • Must pass drug testing and post-offer physical evaluation

Job Qualifications

  • Bachelor's degree in a related field
  • Project Management Certification (PMP, PGMP, PfMP, CSM) is required
  • 10-15 years of portfolio, program, and project management and solution consulting experience
  • Minimum of 7 years of supervisory experience
  • Experience in demand management and strategic planning in a formal and/or centralized PMO environment with working knowledge of project management principles
  • Process improvement experience and certification like LEAN Six Sigma or Six Sigma Green/Black Belt is preferred
  • Strong administrative, leadership, and team management skills
  • Demonstrated ability to work collaboratively, take initiative, prioritize tasks, and excellent time management
  • Ability to understand and document business requirements/concepts and facilitate discussions
  • Ability to motivate others outside of direct authority
  • Ability to identify and seek needed information/research skills
  • Ability to effectively manage and lead multiple fast-paced technical and non-technical projects of medium to large size and complexity
  • Experience developing and delivering technical and non-technical presentations
  • Thorough knowledge of local, state, federal, and applicable regulations regarding clinical information management and HIPAA or the ability to acquire this knowledge
  • Proficiency with MS Office applications, Smartsheet, JIRA, and familiarity with clinical systems
  • Ability to communicate effectively at all levels
  • Ability to exercise discretion and maintain confidentiality
  • Ability to obtain and maintain criminal record/fingerprint clearance
  • Ability to travel locally and maintain driver compliance
  • Ability to work after hours and weekends as needed

Job Duties

  • Directly and indirectly oversees multiple program managers, project managers, project coordinators, solution consultants, test analysts, and subject matter experts responsible for ensuring projects are managed from initiation through flawless execution according to established PMO project management methodology and aligning to organizational goals and strategic objectives
  • Works with ESSC project governance committees to evaluate new requests as relates to technical feasibility, alignment with organizational architectural and technical standards, technical work efforts, and availability of resources
  • Supports business case development to validate viable project requests
  • Produces resourced projects schedule gathering input from leaders on project schedule
  • Identify potential and actual resource and/or system conflicts
  • Work with project managers, project team resources, IT, and business leads on resolution
  • Manages project budgets for large programs
  • Ensure project managers are tracking expenditures and expenses in line with approved budgets
  • Management of PMO portfolio, including representing the PMO to internal and external stakeholders
  • Ensures solution consultants and business analysts are driving business analysis, supporting project initiation, business case documentation and requirements definition and support system design in partnership with business SMEs and IT
  • Ensures test analysts support testing solutions to deliver projects with high quality and minimal issues postproduction
  • Develops and provides training on project management office frameworks and best practices
  • creates and standardizes tools
  • and aligns practices with industry standards and evidence-based practices
  • Maintains and publishes project dashboard for all projects every month
  • Assists PMO or department leadership to develop and manage the projects budget
  • Support annual budgeting and planning process for projects enabling the organization’s annual strategic goals and objectives, in conjunction with the ESSC Leadership team
  • Enables KPI/ROI tracking for projects post implementation
  • Fosters positive relationships with all stakeholders and ensures appropriate resource allocation across ESSC and the business line projects
  • Conducts regular review meetings to track and assess project portfolios with leadership, senior management, project sponsors, and other stakeholders
  • Ensures all projects across ESSC portfolios are delivered on time, within budget, and to an agreed quality level
  • Performs other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


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