Director Operations SodexoLive

Sodexo is a global leader in quality of life services, dedicated to creating a better everyday experience for both customers and employees. Operating worldwide, Sodexo specializes in providing integrated solutions including food service, catering, and facilities management. The company is committed to promoting economic, social, and environmental progress in the communities it serves. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and their ideas are valued. This commitment extends to providing equal employment opportunities to all qualified individuals, regardless of race, color, religion, gender identity, or any other protected characteristic. As a company, Sodexo aims to build strong teams where each member can thrive personally and professionally.

The Director of Operations role at the Shedd Aquarium in Chicago, IL, offers a dynamic and rewarding employment opportunity. This position is integral to partnering with the General Manager to oversee and enhance all food and beverage operations within the venue, ensuring visitors enjoy an exceptional guest experience. With a salary range of $95,000 to $100,000, this role combines leadership, operational expertise, and strategic planning to drive revenue growth and operational excellence. The individual contributor in this role focuses on delivering specialized technical tasks and projects that support the broader operational goals, collaborating within cross-functional teams to achieve success.

In this role, the Director of Operations leads diverse food and beverage teams to execute seamless service across multiple areas, including concessions, catering, and premium dining. They are responsible for managing financial performance through budgeting, forecasting, and cost control, ensuring departmental targets are met or exceeded. Maintaining compliance with health, safety, and food handling standards is a top priority. The Director also plays a vital role in recruitment, training, and employee development initiatives, fostering a culture of accountability and continuous improvement. Proficiency with Microsoft Office and operational systems like POS and scheduling tools is essential for effective management. This position demands a strong background in hospitality management or related fields, along with significant experience in complex operational environments. The role offers not only a competitive salary but also a comprehensive benefits package, including medical, dental, vision care, wellness programs, 401(k) plan with matching contributions, paid time off, and career development opportunities. Joining Sodexo as the Director of Operations at Shedd Aquarium means becoming a key player in delivering memorable experiences while advancing your career in a supportive and inclusive workplace.