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DIRECTOR OPERATIONS- Campus Dining - Stephen F Austin State University- Nacogdoches, TX
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $100,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Chartwells Higher Education is a leading provider of food service solutions at over 300 colleges and universities across the United States, dedicated to reinventing the on-campus dining experience. As part of Compass Group USA, a global leader in food services and hospitality, Chartwells is committed to pushing boundaries and setting new standards. They invest in high-tech, food-focused social spaces designed to bring people together, fostering meaningful relationships and interactions. Chartwells operates with a mission to feed hungry minds by providing innovative and quality dining options that support student success and well-being.
Stephen F. Austin State University, located in Nacogdoches, Te... Show More
Stephen F. Austin State University, located in Nacogdoches, Te... Show More
Job Requirements
- Bachelor's degree
- minimum of three years management experience in food service
- experience in higher education dining operations
- strong leadership ability
- excellent communication skills
- proficiency in Microsoft Office and POS software
- ability to work in a dynamic, fast-paced environment
- commitment to diversity and inclusion
- legal authorization to work in the United States
Job Qualifications
- Bachelor's degree
- minimum of three years of management experience in food service
- higher education experience in board and retail operations
- well-versed in all aspects of foodservice management
- proven track record of success leading a business and a team
- strong customer service skills
- good business and financial acumen
- strong initiative
- critical thinking skills
- excellent communication skills including listening, written, and verbal
- multi-tasking, prioritization, and organization skills
- champions the inclusion mindset
- proactive, positive, professional, and resilient
- excellent computer skills
- proficiency with Microsoft Office suite and POS software
Job Duties
- Helps lead, manage, and inspire a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community
- drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
- share best practices, mitigate risks, champion diversity, and build community
- ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
- fosters a culture of transparency, understanding, education, safety, and accountability at the account
- supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
- ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
- champions development within the account
- conducts performance evaluations, along with succession planning for the account
- has full understanding of all roles within operation
- works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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