Job Overview
Employment Type
Full-time
Compensation
Salary
Range $150,000.00 - $175,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Unlimited paid time off
Paid holidays
401(k) with employer match
Paid parental leave
Employee Discounts
Bike bucks rewards program
Carpooling rewards program
Job Description
Title Nine is a women-run and owned company, established in 1989, dedicated to empowering women to embrace challenges, lead within their communities, and pursue adventures big and small. With a strong foundation rooted in inspiring female leadership and adventure, Title Nine has earned a reputation for providing high-quality activewear and gear designed specifically for women. The company’s mission extends beyond apparel, fostering a community where women feel supported to take risks and lead confidently in their personal and professional lives. As a well-established brand, Title Nine operates with a clear vision of inclusivity, empowerment, and operational excellence.
The role of Director, Operations and Logistics at Title Nine is a critical leadership position that plays a key role in translating the company’s strategic objectives into actionable, efficient operational outcomes. Reporting directly to the Chief Financial Officer and Chief Operating Officer (CFO/COO), this position offers a unique opportunity to own and optimize the entire supply chain cycle within Title Nine’s Distribution Center in Richmond, CA. The Director will ensure the flawless execution of inbound receipt, warehousing, logistics, and final-mile delivery processes, all while overseeing the Customer Support Team to deliver exceptional service. This full-time, on-site role involves collaboration with various departments including Marketing, IT, Inventory Planning, and Finance to build a best-in-class operational experience that enhances both efficiency and customer satisfaction.
This position requires a strategic thinker who can analyze data, improve labor planning, negotiate vendor contracts, manage transportation logistics, and design inventory control strategies. The successful candidate will be hands-on, providing mentorship and leadership to teams while managing day-to-day operations, pushing continuous improvement and high operational standards. Key responsibilities include establishing and executing distribution and warehousing strategies, optimizing labor and logistics, controlling costs per shipment, managing vendor relationships, and overseeing freight-related decisions. Regular visits to Title Nine’s company headquarters in Emeryville, CA will be part of this role to maintain alignment with overall corporate objectives. Candidates with a deep understanding of warehouse management systems, ERP platforms, and e-commerce fulfillment environments will excel in this role. In essence, this position not only supports the company’s logistical needs but also helps foster a collaborative, inclusive environment that mirrors Title Nine’s empowering culture.
The role of Director, Operations and Logistics at Title Nine is a critical leadership position that plays a key role in translating the company’s strategic objectives into actionable, efficient operational outcomes. Reporting directly to the Chief Financial Officer and Chief Operating Officer (CFO/COO), this position offers a unique opportunity to own and optimize the entire supply chain cycle within Title Nine’s Distribution Center in Richmond, CA. The Director will ensure the flawless execution of inbound receipt, warehousing, logistics, and final-mile delivery processes, all while overseeing the Customer Support Team to deliver exceptional service. This full-time, on-site role involves collaboration with various departments including Marketing, IT, Inventory Planning, and Finance to build a best-in-class operational experience that enhances both efficiency and customer satisfaction.
This position requires a strategic thinker who can analyze data, improve labor planning, negotiate vendor contracts, manage transportation logistics, and design inventory control strategies. The successful candidate will be hands-on, providing mentorship and leadership to teams while managing day-to-day operations, pushing continuous improvement and high operational standards. Key responsibilities include establishing and executing distribution and warehousing strategies, optimizing labor and logistics, controlling costs per shipment, managing vendor relationships, and overseeing freight-related decisions. Regular visits to Title Nine’s company headquarters in Emeryville, CA will be part of this role to maintain alignment with overall corporate objectives. Candidates with a deep understanding of warehouse management systems, ERP platforms, and e-commerce fulfillment environments will excel in this role. In essence, this position not only supports the company’s logistical needs but also helps foster a collaborative, inclusive environment that mirrors Title Nine’s empowering culture.
Job Requirements
- bachelor's degree or equivalent experience
- minimum 10 years of experience in logistics, warehousing or e-commerce fulfillment
- at least 3 years of leadership experience
- experience in high-volume warehouse or distribution center
- knowledge of inventory control and returns processing
- hands-on operational problem-solving skills
- proficiency with WMS and ERP
- excellent communication and negotiation skills
- ability to work on-site in Richmond, CA with regular travel to Emeryville, CA
- strong analytical capability
- customer-focused approach
- ability to manage diverse teams
- experience with parcel carriers and freight negotiation
Job Qualifications
- 10+ years of related experience including 3+ years in leadership
- extensive knowledge of logistics, distribution, warehousing, inventory control and returns processing
- strong proficiency in warehouse management systems and ERP logic
- customer-centric mindset with warehouse performance impact understanding
- strong management and leadership abilities
- excellent analytical and problem-solving skills
- ability to navigate tough discussions and manage ambiguity
- highly collaborative with ability to work with all organizational levels
- experience managing exempt and non-exempt workforce
- direct experience with parcel carriers and rate negotiation preferred
- strong attention to detail and multitasking skills
- proficiency with MS Office, Google Suite, ERP, and WMS platforms
Job Duties
- establish and execute strategic direction for distribution, warehousing and logistics functions
- collaborate with leadership team to provide supply chain expertise
- drive operational efficiency by optimizing labor planning, warehouse organization and logistics
- ensure departmental goals align with company objectives focusing on cost reduction and order cycle time
- partner with departments like marketing, IT, inventory planning, and finance to enhance customer experience
- lead and mentor distribution center and customer support leadership
- track and analyze key performance metrics and adjust operations accordingly
- manage vendor relationships and negotiate contracts for fulfillment, logistics, and customer service
- oversee all domestic transportation, outbound shipping, and returns freight
- analyze total freight spend and recommend corrective actions
- design and implement inventory control strategies
- partner with IT to enhance systems and automation
- provide oversight to customer service
- perform additional related duties
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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