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Job Overview
Employment Type
Internship
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible scheduling
Job Description
The Diamond Club is a premium event space dedicated to hosting a variety of externally booked events within the vibrant setting of the Dragons venue. Known for its upscale ambiance and exceptional service, it caters to clients seeking a versatile and elegant location for celebrations, corporate gatherings, and social functions. The Diamond Club emphasizes a seamless guest experience, premium presentation, and operational excellence, making it a standout choice for events in the region. This establishment prides itself on not only providing a venue but also delivering a high level of coordination and service to ensure every event surpasses client expectations.... Show More
Job Requirements
- Bachelor’s degree in hospitality management, marketing, or related field
- Minimum of 5 years experience in event planning and operations management
- Proven leadership experience managing staff
- Strong marketing and business development skills
- Excellent organizational and multitasking abilities
- Proficiency with event management software and marketing tools
- Outstanding communication and interpersonal skills
- Ability to work flexible hours including weekends and evenings
- Knowledge of vendor relations and contract negotiation
- Experience in hospitality or sports venue environments preferred
Job Qualifications
- Bachelor’s degree in hospitality management, marketing, or related field
- Minimum of 5 years experience in event planning and operations management
- Proven leadership experience managing staff
- Strong marketing and business development skills
- Excellent organizational and multitasking abilities
- Proficiency with event management software and marketing tools
- Outstanding communication and interpersonal skills
- Ability to work flexible hours including weekends and evenings
- Knowledge of vendor relations and contract negotiation
- Experience in hospitality or sports venue environments preferred
Job Duties
- Lead the planning, coordination, and on-site execution of all externally booked events held within the Dragons Diamond Club
- Serve as the primary on-site point of contact for event planners and clients, providing real-time support, coordination, and issue resolution to ensure a seamless, high-level guest experience
- Oversee all event logistics including timelines, floorplans, catering details, décor, AV needs, vendor coordination, and day-of execution
- Develop detailed run-of-show and EO documents to ensure alignment across departments
- Manage and maintain the Special Events calendar, ensuring accuracy and alignment with game schedules, operational needs, and space availability
- Oversee the conversion, setup, and reset of the Diamond Club between events and game days, ensuring the space is properly prepared and presented at a premium standard
- Manage game-day event staff on-site within the Diamond Club, assigning responsibilities, setting expectations, and ensuring smooth execution
- Build, maintain, and coordinate relationships with outside vendors, including preferred partners and new service providers, to support successful on-site events
- Develop, document, and refine Diamond Club operational processes to improve efficiency, consistency, and overall execution standards
- Continue to strengthen and develop the working relationship with PSC through regular EO meetings to align expectations for events and overall execution of food and beverage service within the Diamond Club
- Develop and execute a comprehensive marketing strategy dedicated to the Dragons Diamond Club to increase awareness, drive bookings, and maximize space utilization
- Create and manage all Diamond Club marketing materials including digital advertising, email campaigns, social content, print collateral, signage, menus, and sales materials
- Maintain and update the Diamond Club website and event landing pages to serve as the primary marketing and information hub for clients and prospects
- Lead the creation and implementation of in-game marketing elements promoting the Diamond Club (PA reads, radio/TV spots, LEDs, LCDs, signage)
- Attend bridal shows, vendor showcases, and relevant industry events to promote the Diamond Club, ensuring consistent representation and lead generation
- Participate in monthly business and tourism-related meetings (e.g., Destination Dayton) to increase awareness of the Diamond Club and build relationships with hoteliers, event planners, and industry partners
- Ensure brand consistency and elevated presentation across all Diamond Club marketing channels and materials
- Directly manage and mentor the part-time Events Intern, providing clear direction, project oversight, and professional development opportunities
- Delegate marketing, administrative, and event-preparation responsibilities to the intern to support operational efficiency
- Oversee intern onboarding, training, and performance to ensure alignment with Diamond Club service and execution standards
- Provide hands-on supervision during events to ensure standards are met and service expectations are exceeded
- Serve as the internal subject matter expert and primary cross-departmental resource for all Diamond Club operations and event-related coordination
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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