Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Retirement Savings Plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional experiences to guests at its diverse portfolio of world-class hotels and resorts. Established with the vision to fill the earth with the light and warmth of hospitality, Hilton maintains its reputation by fostering a culture that prioritizes quality guest experiences and employee satisfaction. With numerous accolades including recognition on the World's Best Workplaces list by Great Place to Work and Fortune, Hilton sets industry standards both in customer service and as an employer of choice. The company’s commitment extends beyond guest services to a holistic approach for employee development and well-being, making it a preferred workplace for individuals at every stage of their career.
The role of Director of Sales and Marketing at Hilton is pivotal in driving the commercial success of individual hotel properties as well as reinforcing the brand’s strong market presence. This position is responsible for overseeing all sales and marketing strategies across various segments, including group sales, catering, business transient, and leisure. A Director of Sales and Marketing collaborates closely with regional and on-property leadership to craft and execute multi-year commercial plans that optimize revenue performance and profitability. They spearhead pricing strategies, demand forecasting, and business mix optimization to ensure the hotel's offerings meet market demands efficiently. Additionally, this role manages digital marketing efforts, B2B campaigns, and social media to amplify brand visibility and generate demand. Beyond numbers, the Director plays a crucial role in building and nurturing high-performing teams, driving engagement, and ensuring all sales and marketing activities align with Hilton’s brand standards and corporate identity. The position offers a dynamic, challenging environment ideal for professionals passionate about hospitality and leadership, seeking to make a measurable impact on guest experiences and hotel profitability while contributing to Hilton’s global brand legacy.
The role of Director of Sales and Marketing at Hilton is pivotal in driving the commercial success of individual hotel properties as well as reinforcing the brand’s strong market presence. This position is responsible for overseeing all sales and marketing strategies across various segments, including group sales, catering, business transient, and leisure. A Director of Sales and Marketing collaborates closely with regional and on-property leadership to craft and execute multi-year commercial plans that optimize revenue performance and profitability. They spearhead pricing strategies, demand forecasting, and business mix optimization to ensure the hotel's offerings meet market demands efficiently. Additionally, this role manages digital marketing efforts, B2B campaigns, and social media to amplify brand visibility and generate demand. Beyond numbers, the Director plays a crucial role in building and nurturing high-performing teams, driving engagement, and ensuring all sales and marketing activities align with Hilton’s brand standards and corporate identity. The position offers a dynamic, challenging environment ideal for professionals passionate about hospitality and leadership, seeking to make a measurable impact on guest experiences and hotel profitability while contributing to Hilton’s global brand legacy.
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum of 5 years' experience in sales and marketing, preferably in hospitality
- Demonstrated ability to develop and execute commercial strategies
- Strong analytical and problem-solving skills
- Experience managing and leading teams
- Proficiency in marketing technologies and data analysis tools
- Excellent communication and negotiation skills
Job Qualifications
- Bachelor's degree in marketing, business administration, hospitality management, or a related field
- Proven experience in sales and marketing leadership, preferably within the hospitality industry
- Strong strategic planning and commercial acumen
- Proficiency in data analysis and performance optimization
- Expertise in digital marketing and brand management
- Excellent leadership and team-building skills
- Outstanding communication and interpersonal abilities
Job Duties
- Drive total revenue performance by leading sales and marketing efforts across segments including group, catering, business transient, and leisure
- Develop commercial strategy by setting and executing multi-year commercial plans in partnership with leaders
- Optimize pricing and business mix by collaborating on pricing strategies, demand forecasting, and business mix definition
- Analyze performance and convert insights into actions by leading sales and marketing optimization processes and conducting commercial reviews
- Lead marketing and digital strategy through oversight of B2B marketing, digital campaigns, social media, PR, and online content
- Ensure brand alignment and operational excellence by maintaining consistency with brand standards and corporate identity
- Cultivate a high-performing team by recruiting talent and managing performance, professional development, and recognition programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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