Director of Sales & Marketing

Hyatt Regency Austin is a premier full-service hotel located in the vibrant city of Austin, Texas. Known for its exceptional guest experiences and dynamic event spaces, this establishment serves as a popular destination for business travelers, tourists, and local residents. Hyatt Regency Austin boasts state-of-the-art meeting facilities, exquisite dining options, and a dedication to providing superior customer service. Part of the globally recognized Hyatt Hotels Corporation, Hyatt Regency Austin upholds the brand's commitment to quality, innovation, and community engagement, making it a distinguished player in the hospitality industry.

The hotel is currently seeking a Director of Sales & Marketing (DOSM) to join its leadership team. This full-time executive position offers an exciting opportunity for a highly engaged, passionate, and results-driven professional to lead the commercial services team. The Director of Sales & Marketing will be responsible for driving revenue growth, increasing market share, managing brand positioning, and overseeing commercial performance across all revenue-generating segments including group, business transient, and leisure. This role is critical to executing strategic initiatives that maximize profitability and deliver exceptional guest experiences.

As a key member of the hotel's leadership committee, the DOSM will partner closely with other departments such as Events, Revenue Management, Operations, Finance, and Regional Commercial Services. The ideal candidate will demonstrate inspirational leadership qualities by fostering a culture of collaboration, accountability, innovation, and guest-centricity. They will be skilled in developing high-performing sales and marketing teams, promoting employee engagement, and guiding talent development.

This role demands expertise in commercial leadership, team building, sales strategy, business development, marketing, and financial acumen. The Director will develop and execute comprehensive sales and marketing strategies aligned with Hyatt's brand standards and hotel business objectives. Responsibilities include analyzing market trends, driving proactive sales initiatives, leveraging digital marketing, and enhancing brand visibility through innovative campaigns. Financially, the DOSM will manage departmental budgets, forecast business performance, and ensure that sales and marketing efforts deliver a strong return on investment.

The position also requires strong relationship management skills to cultivate ties with key clients, community leaders, industry partners, and Hyatt stakeholders. The Director will personally engage in strategic account management and high-value business opportunities, overseeing customer acquisition, retention, and account growth strategies. They will also be a vital contributor to property-wide initiatives aimed at improving guest satisfaction, colleague engagement, and overall hotel operations.

Hyatt Regency Austin offers this leadership role a unique platform to influence commercial strategy within a highly reputable global brand while fostering a workplace culture that values caring for people and delivering excellence. This is a career-defining opportunity to lead a talented team and shape the future of a leading hotel in one of the country’s fastest-growing cities.