Director of Sales and Marketing

The Heathman Hotel stands as a beacon of Portland's rich cultural heritage and exceptional hospitality. Established in 1927, this iconic luxury hotel has long served as a gathering place for artists, writers, performers, and discerning travelers drawn to the creative energy of downtown Portland. Known for its unique blend of classic elegance and contemporary comforts, The Heathman Hotel captures the essence of the city's artistic spirit while providing guests with a warm, inviting atmosphere. The hotel prides itself on offering an experience that honors its historic roots while embracing modern amenities and personalized service. As part of the Makeready collection, The Heathman Hotel benefits from a broader network of properties committed to excellence and community engagement, fostering a collaborative yet independent environment. The organization adheres firmly to guiding principles that cultivate respect, inclusion, and professionalism, creating a workplace where every team member can thrive and contribute their unique talents. Makeready LLC and its affiliates maintain a strong commitment to diversity and equal opportunity hiring practices, ensuring a supportive environment free from discrimination based on race, gender, sexual orientation, religion, age, veteran status, disability, or any other protected status.

The Director of Sales and Marketing at The Heathman Hotel plays a critical leadership role driving the hotel's revenue growth, enhancing market share, and strengthening brand positioning within the competitive luxury hospitality landscape in Portland. This strategic and hands-on position requires an experienced professional with exceptional leadership capabilities and a solid history of surpassing sales goals within the hotel industry, preferably with a background in luxury or lifestyle hospitality. The successful candidate will develop and implement comprehensive sales and marketing strategies aligned tightly with the hotel's revenue targets. This role involves proactive identification of new business opportunities spanning corporate, group, and leisure travel segments and conducting detailed market analysis to stay ahead of trends and competitor activity. Collaboration with the Revenue Management team is crucial for optimizing pricing, inventory, and forecasting, ensuring the property remains competitive and profitable.

In addition to managing and inspiring a high-performing sales team, the Director of Sales and Marketing will build and maintain strong relationships with key clients and community stakeholders, representing The Heathman Hotel confidently at industry events, trade shows, and networking functions. The position demands an individual who can balance strategic thinking with effective tactical execution, overseeing all sales pipelines, leading weekly strategy meetings, and partnering closely with operations to guarantee flawless event and group business execution. Moreover, the role involves supporting budgeting, financial planning, and forecasting activities, contributing to the hotel’s overall financial health.

The Heathman Hotel fosters a culture centered on team member well-being, offering a comprehensive benefits package including PTO, medical, dental, and vision coverage, maternity and paternity leave, pet insurance, company-matched 401(k) plans with dependent care support, student loan repayment programs, and other valuable ancillary benefits. This demonstrates the organization's commitment to supporting each employee's health, happiness, and career growth in a respectful and inclusive workplace.