
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Supplemental Insurance
Life insurance
401k
Paid Time Off
Holiday pay
hotel discounts
Job Description
The Belgrove Resort & Spa in West Palm Beach, Florida is a distinguished luxury resort that is part of the Autograph Collection by Marriott and is operated by Pyramid Global Hospitality, an independent franchisee. The resort features an elevated guest experience with a focus on wellness offerings and a unique sense of place that establishes it as a premier destination in the region. This property benefits from the combination of being independently branded while backed by Marriott’s powerful global distribution and loyalty platform, providing a unique blend of individuality and broad market reach. The resort delivers exceptional service and luxurious amenities designed to meet the sophisticated needs of luxury leisure travelers, corporate clients, and social event attendees.\n\nThe Director of Sales & Marketing (DOSM) plays a pivotal role in steering the commercial strategy for The Belgrove Resort & Spa, reporting directly to the General Manager. This full-time management position demands a strategic leader who can drive revenue growth across multiple streams, including group bookings, transient travelers, leisure markets, and catering events. The DOSM collaborates closely with Pyramid Global Hospitality’s regional sales, revenue, and marketing leadership, harnessing Marriott’s suite of sales technologies and marketing channels such as Marriott’s CI/TY and Bonvoy loyalty programs to maximize commercial performance.\n\nThis executive role is part of the resort’s leadership team and requires a hands-on approach to sales and marketing activities, combining strategic planning, direct selling, relationship management, and brand stewardship. The DOSM will lead all sales and marketing initiatives, crafting comprehensive business plans aligned with ownership objectives and brand standards. A core responsibility includes building strong relationships through luxury travel advisors, Marriott Global Sales, and local corporate partners to expand business opportunities and achieve long-term revenue growth. The role also involves mentorship and leadership of the sales and marketing team to foster a culture of high performance, accountability, and exceptional guest service.\n\nMarketing efforts under the DOSM’s guidance will strike a balance between maintaining the Autograph Collection’s distinctive brand identity and incorporating localized storytelling through digital marketing, social media engagement, public relations, and partnerships within the community and luxury travel networks. The DOSM will prepare accurate forecasts and performance reports, contributing actively to resort strategy discussions as an Executive Committee member. This position offers an exciting opportunity for a dynamic, entrepreneurial leader with experience in luxury resorts, spas, or wellness-focused properties, especially those with understanding of Florida’s competitive hospitality market.\n\nPyramid Global Hospitality emphasizes professional development and inclusion, offering comprehensive benefits such as medical, dental, vision, supplemental insurance, life insurance, 401K, paid time off, holiday pay, and hotel discounts. The employment relationship is directly with the franchisee, which manages all employment policies separately from Marriott International. Candidates joining The Belgrove Resort & Spa will be part of a bold, growing collection of independent hotels that deliver unique, memorable experiences to a discerning clientele known as "The Individualists," who seek travel as a means to enrich their personal narratives. The DOSM will have the opportunity to operate within a creative, high-performing work environment where meaningful contributions to guest experience innovation and resort culture are highly valued.
Job Requirements
- Bachelor’s degree preferred in hospitality management, business, marketing, or related field
- Minimum of 5 years of progressive hotel or resort sales experience
- At least 2 years in a Director of Sales and Marketing or similar leadership role
- Proven success in group, leisure, and high-end transient revenue markets
- Proficiency in Marriott sales, revenue, and distribution systems including CI/TY
- Exceptional communication and negotiation skills
- Ability to lead and mentor a sales and marketing team
- Experience in luxury or lifestyle resort environments preferred
- Knowledge of Florida market preferred
Job Qualifications
- Bachelor’s degree preferred in Hospitality Management, Business, Marketing, or related field
- Minimum of 5 years of progressive hotel/resort sales experience with at least 2 years in a DOSM/DOS leadership role within a full-service, lifestyle, or luxury property
- Marriott experience strongly preferred including proficiency in CI/TY and familiarity with Marriott sales, revenue, and distribution systems
- Proven success driving group, leisure, and high-end transient revenue in competitive resort or destination markets
- Strong background in direct selling, strategic account development, and leveraging Marriott channel strategies
- Exceptional communication and negotiation skills with ability to influence ownership, brand stakeholders, and high-value clients
- Dynamic, entrepreneurial leader thriving in fast-paced, performance-driven luxury resort environment
- Experience in resort, spa, or wellness-driven properties highly preferred
- Florida market experience highly preferred
Job Duties
- Lead all sales and marketing efforts with a strong focus on group, luxury leisure, corporate retreat, and social event demand
- Develop and execute a comprehensive Sales & Marketing Business Plan aligned with revenue goals, brand positioning, and ownership objectives
- Drive direct sales efforts utilizing Marriott global sales resources, CI/TY, and Bonvoy channels, alongside proactive prospecting, client engagement, and industry participation
- Build and strengthen relationships with Marriott Global Sales, luxury travel advisors, and key feeder markets while expanding new business opportunities
- Strategically manage key accounts across corporate, association, SMERF, and high-end leisure segments with an emphasis on long-term revenue growth
- Partner closely with Revenue Management to optimize pricing, segmentation, and channel mix leveraging Marriott systems and distribution strategies
- Lead, mentor, and inspire the sales and marketing team fostering a high-performance culture rooted in accountability, collaboration, and service excellence
- Oversee marketing initiatives balancing brand identity with localized storytelling including digital strategy, social media, partnerships, and public relations
- Cultivate relationships within the local and regional community including destination organizations, corporate partners, and luxury travel networks
- Prepare and present accurate forecasts, reporting, and performance analysis to ownership, executive leadership, and Marriott stakeholders
- Serve as an active member of the Executive Committee contributing to overall resort strategy, guest experience innovation, and culture leadership
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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