Director of Sales and Marketing

Sheraton Hotels & Resorts, a renowned global hospitality brand, is part of Marriott International's extensive portfolio of distinguished hotel brands. Established in 1937, Sheraton has cultivated a rich heritage as a premier gathering place worldwide, offering exceptional experiences and thoughtful service. With more than 400 locations across the globe, Sheraton delivers both comfort and sophistication to travelers seeking quality accommodations and memorable stays. Marriott International, recognized for its dedication to inclusivity and equal opportunity employment, fosters a dynamic work environment that supports associate growth, diversity, and community engagement. The company's commitment to celebrating the unique backgrounds of its team members ensures a vibrant and welcoming organizational culture that thrives on collaboration and innovation.

Sheraton Hotels & Resorts is currently seeking a dynamic and experienced Sales Department Leader to join their property located at 711 S Hope St, Los Angeles, California. This full-time management position plays a pivotal role in steering the property’s sales department, particularly for properties with bookings exceeding 300 peak rooms and significant local catering revenue. The role carries a competitive annual salary ranging from $141,000 to $191,000, with eligibility for bonuses based on performance.

The Sales Department Leader at Sheraton acts as the chief architect of the property's sales strategy, managing both reactive and proactive sales efforts while leading a team of sales associates to meet and exceed the property’s revenue and booking objectives. This leadership position involves implementing the brand's service strategy and sales initiatives, ensuring an exceptional customer experience that fosters long-term, value-based relationships with clients. The role demands thorough market analysis, including evaluation of the property’s participation in various sales channels like Area Sales, Group Sales, and electronic lead channels, to strategically position and market the property effectively.

Managing the marketing budget is a critical aspect of the role, enabling the development of targeted campaigns, promotions, and marketing collateral to drive revenue growth and meet strategic objectives. The Sales Department Leader also collaborates with regional marketing communications to align local and national promotional efforts. As a key member of the property leadership team, this role serves as the primary sales liaison for the General Manager and coordinates closely with other departments such as Revenue Management and Event Management to maximize overall sales performance.

The ideal candidate will bring a strong background in sales and marketing, preferably with lodging sales experience and demonstrated skills in team supervision and leadership. Educational requirements include either a 2-year degree with significant sales experience or a 4-year degree complemented by relevant professional experience. This position demands strategic thinking, innovation in marketing approaches, and a proactive stance in market intelligence gathering to adapt to economic trends and gain competitive advantage.

Beyond sales and strategy, the Sales Department Leader champions leadership development, workforce planning, and talent management to build a high-performing sales team. They set clear goals, provide coaching and mentoring, and ensure compliance with regulatory standards, partnering with Human Resources for talent acquisition and retention. This role emphasizes continuous improvement, accountability, and fostering an inclusive culture that reflects Marriott International’s values.

Sheraton Hotels & Resorts offers an inclusive workplace where employees belong to a global community dedicated to delivering meaningful guest experiences through exceptional service. Joining Sheraton means becoming part of a respected brand with a long-standing tradition of hospitality excellence and significant opportunities for career advancement within Marriott International’s global network. This role is perfect for a motivated sales leader ready to drive revenue growth, lead a talented team, and contribute to the success of an iconic hotel brand in the vibrant city of Los Angeles.