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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $160,000.00 - $180,000.00
Work Schedule
Standard Hours
Benefits
Unlimited paid time off
Eligibility to participate in the Sage bonus plan
Medical insurance with employer premium contributions
Dental Insurance
Vision Insurance
401(k) program with employer match
health savings accounts
flexible spending accounts
Company-paid Life and AD&D insurance
Short-Term Disability coverage
Tuition Reimbursement
Employee assistance program
Employee Referral Bonus Program
wellness programs
Job Description
The Ben, Autograph Collection, located in the vibrant heart of West Palm Beach, Florida, is an esteemed luxury hotel that epitomizes elegance, sophistication, and an enriching guest experience. Nestled overlooking the Intracoastal Waterway, The Ben offers a charming blend of modern luxury and a warm, story-driven atmosphere inspired by the legacy of Byrd "Birdie" Dewey's Ben Trovato Estate. The hotel features perfected amenities such as a rooftop saltwater pool, signature dining options including Proper Grit and Spruzzo, and stunning waterfront views that create an inviting and memorable environment for guests. The Ben is part of the prestigious Autograph Collection, a... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- 4+ years of hotel sales management experience
- Valid driver’s license and reliable transportation
- Ability to work full time in a management role
- Willingness to travel locally for client meetings and events
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills in English
- Ability to manage priorities and meet deadlines
- Professional appearance and positive, service-driven attitude
- Physical ability to meet demands of the role including sitting, walking, standing, bending, kneeling, lifting, and climbing
- Comfortable working in office and outdoor environments
Job Qualifications
- Minimum of high school diploma or equivalent
- 4+ years of hotel sales management experience
- 3-5 years sales management experience
- Knowledge of general sales techniques, yield management, and customer service skills
- Ability to travel
- Requires the ability to hear, speak, read and write English fluently
- Requires 12th grade level mathematics, spelling and reading skills
- Requires effective business writing skills
- Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
- Understand and follow verbal/written instructions
- Organized
- Be able to work on more than one task at a time
- Develop strong internal and customer relations
- Set and manage priorities and plan activities in advance
- Adhere to deadlines
- Solve problems and make sound business decisions
Job Duties
- Achieves a minimum of 90% of productivity goals and 100% of activity goals as established by management while leading direct reports to meet property sales goals and holding them accountable to their responsibilities
- Executes a strong direct sales program through targeted, appointment-based calls, requiring reliable transportation and a valid driver’s license
- Maximizes key accounts and drives new business through networking, research, and strategic prospecting, including targeted account development plans and ongoing “hit list” execution
- Implements eCommerce and digital marketing strategies while promoting the brand story in the market to increase profitability
- Continuously adjusts sales strategies based on market trends to achieve optimal business mix and exceed revenue, profit, and occupancy goals
- Maintains a strong understanding of competition, hotel operations, and current sales techniques while actively prospecting through telemarketing, creativity, and innovation
- Utilizes yield management practices to negotiate rates and optimize function space for maximum financial performance
- Maintains organized and accurate account management systems, develops detailed customer profiles, and ensures timely follow-up on all client inquiries
- Builds strong client relationships through professional, courteous, and ethical interactions, delivering exceptional service
- Conducts ongoing market research to capitalize on opportunities and strengthen competitive positioning while prioritizing revenue-generating activities and dedicating the majority of time to direct sales efforts
- Manages expenses responsibly, represents The Ben and Sage Hospitality with the highest level of professionalism and integrity, and fosters a collaborative team environment through strong communication across departments
- Maintains a polished, business-like appearance and a positive, service-driven attitude at all times
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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