Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $155,000.00 - $213,000.00
Benefits
Health Insurance
bonus program
401(k) plan with Company Match
Employee stock purchase plan
Paid Time Off
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
flexible spending accounts
Tuition Assistance
Pre-tax commuter benefits
Job Description
JW Marriott is a prestigious luxury hotel brand under Marriott International's portfolio, comprising over 100 exquisite properties in key gateway cities and unique resort destinations worldwide. Renowned for its commitment to exceptional hospitality and a deeply rooted legacy inspired by the company founder J. Willard Marriott, JW Marriott emphasizes a culture that puts associates first, fostering an environment where they can thrive and, consequently, provide guests with superior experiences. Marriott International is an industry leader known for innovation and excellence in hospitality, offering comprehensive career development, training opportunities, and a dynamic global community that values diversity and inclusion. The Chicago... Show More
Job Requirements
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 4 years experience in sales and marketing
- or 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 2 years experience in sales and marketing
- Ability to lead and manage a sales team effectively
- Strong knowledge of sales processes and marketing strategies
- Excellent communication and customer service skills
- Ability to develop and implement sales strategies
- Experience in budgeting and managing marketing campaigns
- Knowledge of hospitality industry trends and competitor analysis
- Leadership skills including coaching and talent development
- Ability to build and maintain relationships with stakeholders and customers
Job Qualifications
- 2-year degree from accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 4 years experience in sales and marketing
- or 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 2 years experience in sales and marketing
- Preferred 4-year college degree
- Demonstrated skills in supervising a team
- Lodging sales experience
- Hotel industry work experience with progressive career growth and exceptional performance
Job Duties
- Manage development of strategic account plans for market demand generators
- Manage property's reactive and proactive sales efforts
- Determine and develop marketing communication activities with Regional Marketing Communications
- Provide customer intelligence to evaluate market and economic trends affecting sales strategy
- Review Strategic Alignment Review reports and competitive shopping data to maintain market awareness
- Research competitor sales strategies to grow occupancy and revenue
- Attend sales strategy meetings and contribute to sales planning
- Suggest innovative marketing ideas and deployment strategies
- Evaluate and support Area and Group Sales participation
- Serve as sales contact for General Manager, leadership team, and sales leaders
- Advocate for customers and manage sales processes and contracts
- Liaise with various hotel departments including Revenue Management and Event Management
- Participate in sales calls to acquire and close business
- Identify public relations opportunities to support marketing
- Coordinate crisis communications with General Manager
- Execute and support Marriott's Customer Service and Brand Standards
- Support operational aspects of business bookings including proposals and contracts
- Participate in daily brand service basics and meetings
- Ensure smooth turnover between sales and operations
- Monitor and resolve guest issues arising from sales
- Increase revenues, control expenses, and deliver ROI
- Implement brand service strategy and build long-term customer relationships
- Interface with regional marketing for promotions
- Perform other duties as assigned
- Develop partnerships with local organizations to increase brand awareness
- Manage internal stakeholder relationships
- Maintain property participation in tradeshows and client events
- Deliver exemplary customer service driving satisfaction and loyalty
- Understand customer needs to recommend appropriate features and services
- Gain customer business understanding to offer better solutions
- Function as sales department leader for properties with significant bookings
- Develop sales goals and ensure alignment with brand strategy
- Execute sales strategy to meet booking goals
- Coach revenue generating leaders on effective strategies
- Ensure sales team leverages Marriott demand engines
- Monitor legal and union compliance with HR and other departments
- Partner with HR on talent attraction and retention
- Create effective structures and performance management systems
- Set goals and expectations for direct reports
- Forecast talent needs and manage acquisition strategy
- Maintain competitor sales talent list and plan recruitments
- Support training resources for catering sales
- Champion leadership development and workforce planning
- Identify, train, and mentor group sales associates
- Transfer knowledge and develop sales skills of managers
- Provide leadership to achieve sales objectives and booking goals
- Evaluate sales channel participation and build strong market positioning
- Manage marketing budget for campaigns and promotions
Job Location
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