Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development
Job Description
Hyatt Regency Tamaya Resort & Spa is a premier destination resort located on the Santa Ana Pueblo, nestled beautifully between the impressive Sandia Mountains and the Rio Grande. This unique setting positions the resort as one of the Southwest's most distinctive and sought-after places for meetings, events, and unforgettable guest experiences. Hyatt, known globally for its commitment to caring for people so they can be their best, reflects this core purpose in every aspect of its operations, demonstrating deep respect, empathy, integrity, and focus on well-being for guests, colleagues, owners, and communities alike.
Hyatt Regency Tamaya offers 350 elegantly appointed guestrooms and suites, alongside more than 49,000 square feet of versatile indoor and outdoor meeting and event spaces, perfectly suited to accommodate a variety of corporate and social occasions. The resort embodies a culture focused on inclusivity, experimentation, and excellence, making it a vibrant place for both guests and employees.
The role of Director of Sales & Events at Hyatt Regency Tamaya is pivotal in steering the resort's commercial success while nurturing a people-focused and inclusive leadership culture. As a key member of the Leadership Committee, the Director of Sales & Events has direct oversight of the resort’s Sales, Event Sales, Event Planning, and Conference Services departments. This leadership position involves managing the Sales, Marketing, and Events budgets and P&L, revenue forecasting, advertising campaigns, and marketing strategy execution. The role demands a strategic and commercial mindset to develop and implement both short-term and long-term business plans tailored to achieve revenue goals and expand market share across all pertinent channels.
Key responsibilities include leading a dynamic team consisting of sales managers, event sales managers, and administrative staff, with duties encompassing recruitment, hiring, training, coaching, and continuous professional development to optimize team performance and guest satisfaction. The Director also manages contractual agreements, pricing policies, referrals, account management, and initiatives aimed at customer retention, reactivation, and new business acquisition.
Embedded deeply in the resort’s core values—respect, empathy, well-being, integrity, experimentation, and inclusion—the Director of Sales & Events is expected to champion these values by leading with integrity and fostering a culture where innovation and continuous improvement thrive. They will oversee the seamless coordination between sales, conference services, and other resort operations to ensure exceptional execution of meetings, conferences, incentives, weddings, and special events.
In addition to leadership and operational duties, this role requires strategic planning expertise and financial acumen, including budgeting, forecasting, and market trend analysis to identify growth opportunities. The Director partners closely with Marketing to develop and roll out integrated sales and marketing plans, ensuring Hyatt Regency Tamaya is positioned as a premier destination for a diverse array of event types.
This full-time leadership role demands a proven track record of success in a progressive hospitality sales and events environment, preferably at an upscale or luxury resort. The Director must be a visionary innovator who builds trust and engagement through authentic relationships, encouraging collaboration and accountability within the team.
Hyatt Regency Tamaya offers 350 elegantly appointed guestrooms and suites, alongside more than 49,000 square feet of versatile indoor and outdoor meeting and event spaces, perfectly suited to accommodate a variety of corporate and social occasions. The resort embodies a culture focused on inclusivity, experimentation, and excellence, making it a vibrant place for both guests and employees.
The role of Director of Sales & Events at Hyatt Regency Tamaya is pivotal in steering the resort's commercial success while nurturing a people-focused and inclusive leadership culture. As a key member of the Leadership Committee, the Director of Sales & Events has direct oversight of the resort’s Sales, Event Sales, Event Planning, and Conference Services departments. This leadership position involves managing the Sales, Marketing, and Events budgets and P&L, revenue forecasting, advertising campaigns, and marketing strategy execution. The role demands a strategic and commercial mindset to develop and implement both short-term and long-term business plans tailored to achieve revenue goals and expand market share across all pertinent channels.
Key responsibilities include leading a dynamic team consisting of sales managers, event sales managers, and administrative staff, with duties encompassing recruitment, hiring, training, coaching, and continuous professional development to optimize team performance and guest satisfaction. The Director also manages contractual agreements, pricing policies, referrals, account management, and initiatives aimed at customer retention, reactivation, and new business acquisition.
Embedded deeply in the resort’s core values—respect, empathy, well-being, integrity, experimentation, and inclusion—the Director of Sales & Events is expected to champion these values by leading with integrity and fostering a culture where innovation and continuous improvement thrive. They will oversee the seamless coordination between sales, conference services, and other resort operations to ensure exceptional execution of meetings, conferences, incentives, weddings, and special events.
In addition to leadership and operational duties, this role requires strategic planning expertise and financial acumen, including budgeting, forecasting, and market trend analysis to identify growth opportunities. The Director partners closely with Marketing to develop and roll out integrated sales and marketing plans, ensuring Hyatt Regency Tamaya is positioned as a premier destination for a diverse array of event types.
This full-time leadership role demands a proven track record of success in a progressive hospitality sales and events environment, preferably at an upscale or luxury resort. The Director must be a visionary innovator who builds trust and engagement through authentic relationships, encouraging collaboration and accountability within the team.
Job Requirements
- Minimum 6 years of progressive hotel sales, event sales, event planning, catering, or conference services experience
- Minimum 3 years in a senior or assistant leadership role within a hotel or resort sales and events environment
- Proven ability to achieve revenue goals and drive market share growth
- Strong knowledge of sales strategy, event operations, budgeting, forecasting, and revenue management
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Professional presentation, communication, negotiation, and relationship-building skills
- Innovative thinker who challenges business processes and concepts
- Creative and strategic approach to marketing, advertising, and demand generation
- Clear, concise written and verbal communication skills
- Excellent organizational, interpersonal, administrative, and time management skills
- Proficiency with Microsoft Office Suite
- Comfortable using sales, event management, CRM, and revenue management systems
- Flexibility to work evenings, weekends, and travel as needed
Job Qualifications
- Minimum 6 years of progressive hotel sales, event sales, event planning, catering, or conference services experience
- Minimum 3 years in a senior or assistant leadership role within a hotel or resort sales and events environment
- Demonstrated experience leading sales, event planning, conference services, and banquet operations teams
- Proven ability to achieve revenue goals and drive market share growth in a full-service hotel or resort environment
- Strong knowledge of sales strategy, event operations, budgeting, forecasting, and revenue management
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Professional presentation, communication, negotiation, and relationship-building skills
- Must be a caring leader who builds trust and engagement by cultivating genuine relationships
- Innovative thinker who challenges business processes and concepts to drive results
- Creative and strategic approach to marketing, advertising, and demand generation initiatives
- Clear, concise written and verbal communication skills
- Excellent organizational, interpersonal, administrative, and time management skills
- Proficiency with Microsoft Office Suite, including Word and Excel
- Comfortable utilizing sales, event management, CRM, and revenue management systems
- Flexibility to work evenings, weekends, and travel as business needs require
Job Duties
- Develop and execute strategic sales and event plans that achieve revenue, profit, and market share goals
- Lead all group sales, event sales, conference services, and catering revenue initiatives
- Establish and achieve sales goals across corporate, association, incentive, government, SMERF, and social segments
- Conduct regular reviews, forecasting meetings, pipeline analysis, and account reviews
- Direct prospecting, solicitation, contract negotiations, and account management efforts
- Oversee customer retention, reactivation, and acquisition strategies
- Manage group and transient contractual agreements, quoting, referrals, and sales process compliance
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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