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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $86,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Employee wellness programs
Professional development opportunities
Job Description
The establishment hiring for the Director of Sales & Catering position is a distinguished hotel brand known for its commitment to excellence, sustainability, and superior guest services. This luxury or lifestyle hotel emphasizes a culture that values people as their core capability, with a spirit embodied by hearts that serve, a relentless pursuit of excellence, agility in operations, and strong ownership values. Their reputation in the hospitality industry is built upon consistent high-quality experiences and a deep commitment to sustainability through programs like their EarthView initiative. The hotel offers a dynamic work environment that demands flexibility, dedication, and a passion... Show More
Job Requirements
- Associate or Bachelor’s degree preferred
- Previous sales experience in a luxury or lifestyle hotel preferred
- Proficient in Excel, Word, Delphi, and Access database tools
- Knowledge of food and wine preferred
- Willingness to work varying schedules including holidays and weekends
- Ability to stand for extended periods, walk, push, lift up to 25 pounds, bend, reach, stoop, kneel, or crouch
- Ability to travel locally for client meetings
Job Qualifications
- Experience in sales and catering management
- Strong leadership and team development skills
- Strategic planning and business analysis capabilities
- Excellent communication and negotiation skills
- Proficiency with Microsoft Office and specialized database applications
- Knowledge of hospitality industry standards and best practices
- Familiarity with budgeting and financial management
- Commitment to sustainability and safety standards
Job Duties
- Interview, select, train, schedule, coach, and support associates ensuring they perform according to brand standards and core values
- Use internal and external resources and data to develop strategic plans incorporating all business segments
- Understand sales and business processes to support corporate and hotel goals and enhance customer value
- Identify customer business requirements and craft offers resulting in increased revenue share for the hotel
- Achieve annual hotel revenue goals as agreed and established in the budget
- Analyze banquet event orders to ensure all room setups, equipment, supplies, staffing, and menus meet or exceed customer expectations
- Monitor achievement of sales team objectives and take action to correct shortfalls
- Maintain hotel relationships with key accounts to increase customer satisfaction and revenue
- Use professional sales techniques to negotiate best possible terms satisfying customer requirements
- Articulate and leverage hotel benefits to close sales opportunities
- Prepare and maintain a current annual marketing plan with measurable initiatives for each business segment
- Model proper selling techniques, develop others effectively, and commit to personal and industry development
- Develop effective oral and written presentations to clearly communicate ideas and recommendations
- Travel locally to conduct outside calls, promote the hotel, and review competition
- Recommend, implement, monitor, and control banquet and event budgets to maximize revenue and minimize expenses
- Develop and implement, with sales and convention services, special packages and new menus within corporate guidelines
- Ensure compliance with cash handling policies
- Monitor and control maintenance of meeting spaces and equipment to protect assets and ensure safety
- Follow sustainability guidelines related to the EarthView program
- Practice safe work habits and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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