Director of Sales and Catering

The establishment hiring for the Director of Sales & Catering position is a distinguished hotel brand known for its commitment to excellence, sustainability, and superior guest services. This luxury or lifestyle hotel emphasizes a culture that values people as their core capability, with a spirit embodied by hearts that serve, a relentless pursuit of excellence, agility in operations, and strong ownership values. Their reputation in the hospitality industry is built upon consistent high-quality experiences and a deep commitment to sustainability through programs like their EarthView initiative. The hotel offers a dynamic work environment that demands flexibility, dedication, and a passion for delivering exceptional service to their guests.

The Director of Sales & Catering role is a pivotal leadership position within this hotel, responsible for developing and executing comprehensive strategic sales plans. This position is designed to maximize revenue through direct sales efforts, marketing campaigns, eCommerce channels, public relations, and cultivating community partnerships. The role requires the optimization of group and catering sales while maintaining a strong focus on guest satisfaction and adhering to established brand and hotel standards as well as sustainability commitments.

Compensation for this role ranges between $75,000 and $86,000 per year, reflecting the importance of the responsibilities and the expectation of high performance. It presents a clear potential career path within the organization, including advancement opportunities to Area Director of Sales, Regional Director of Sales, and ultimately Vice President of Sales, demonstrating the company’s commitment to internal development and long-term career growth.

Key duties of the Director of Sales & Catering include managing a sales team through recruitment, training, coaching, and scheduling to ensure peak performance. The incumbent will analyze business data and customer requirements to craft compelling sales offers and meet annual revenue goals. A thorough understanding of sales and business processes will contribute to supporting corporate and hotel-wide objectives while enhancing customer value.

This role requires close collaboration with banquet and event teams to ensure flawless execution of events, including room setups, menus, staffing, and equipment, to exceed customer expectations. Complex negotiation skills are essential to secure advantageous terms for both the customer and the hotel. The Director will also play a strategic role in marketing plan development, monitoring budget adherence, and implementing special promotional packages and new catering menu themes within hotel guidelines.

Leadership is a fundamental aspect of this role. The Director is expected to model best practices in selling and team development, maintain key customer relationships, and represent the hotel at various local engagements and competitive reviews. This includes ensuring adherence to all safety, cash handling, and environmental sustainability policies.

The position requires flexibility in work schedule, including the availability to work weekends and holidays, with readiness to travel locally for client meetings and promotional activities. The physical demands include standing, walking, lifting, and other movements necessary in a dynamic hospitality environment.

Overall, this role offers an exciting opportunity for a seasoned sales professional with a passion for the hospitality industry, strong leadership skills, and a commitment to excellence and sustainability to make a discernible impact within a prominent hotel brand.