Director of Sales and Catering

HHM Hotels is a prestigious hotel management company renowned for its portfolio of luxury and lifestyle hotels. Known for its commitment to excellence, innovation, and exceptional guest experiences, HHM Hotels consistently strives to create memorable stays for its guests while upholding strong sustainability standards through programs like EarthView. The company values its people as its greatest capability and fosters a culture based on hearts that serve, commitment to only excellence, staying nimble in a competitive market, and owning responsibility in every role. Over the years, HHM Hotels has developed a reputation for offering career growth opportunities within its expanding network, making it an ideal place for motivated professionals to thrive and grow within the hospitality industry.

The role of Director of Sales and Catering at HHM Hotels is a critical leadership position responsible for driving revenue growth through strategic sales initiatives and exceptional catering services. This role requires a dynamic individual who can develop and execute comprehensive sales plans using a variety of channels including direct sales, marketing efforts, eCommerce platforms, public relations, and community partnerships. Tasked with optimizing group and catering sales, the Director of Sales and Catering must also ensure that guest satisfaction is achieved consistently, meeting the high service and sustainability standards set by the company.

This position involves managing a motivated sales team responsible for hotel group bookings, event planning, and catering services. The Director will not only oversee the sales process but will also coach and train associates, fostering a culture of professional development and adherence to brand standards. Metrics-driven and results-oriented, the role includes analyzing banquet event orders to guarantee all aspects such as room setups, staffing, equipment, and menu selections exceed customer expectations and align with budgetary goals.

Strategic planning is fundamental in this role; the Director will use internal data and external market insights to craft targeted initiatives aimed at increasing market share and revenue. Collaboration is key as this position works closely with corporate marketing teams, convention services, and culinary departments to create attractive packages, themed events, and innovative menus. The role also demands maintaining key client relationships, negotiating contracts to favorable terms, and representing the hotel at local events and client meetings to enhance the hotel's market presence.

Professionalism, a strong understanding of the sales and catering processes, and a passion for hospitality are essential attributes for success in this position. The Director of Sales and Catering will serve as a role model for their team and represent the hotel with integrity and enthusiasm. They will also ensure compliance with company policies on cash handling, health and safety standards, and sustainability efforts.

HHM Hotels supports career advancement and offers a clear career path starting from Director of Sales and Catering progressing to Area Director of Sales, Regional Director of Sales, and ultimately Vice President of Sales. Candidates interested in this role can expect a challenging yet rewarding career in a supportive and dynamic environment where excellence and guest satisfaction are the top priorities.