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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical health insurance
Dental health insurance
Vision health insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter transit
Commuter parking benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational professional development
Technology Reimbursements
Job Description
HHM Hotels is a distinguished management company specializing in hotel operations and hospitality services. Renowned for its commitment to excellence and innovation in the hospitality industry, HHM Hotels manages a diverse portfolio of hotel properties that cater to a broad spectrum of guests. Dedicated to delivering exceptional customer experiences, the company blends strategic operational management with a family-oriented corporate culture that values integrity, teamwork, and continual growth. HHM Hotels prides itself on fostering an environment that encourages development, customer satisfaction, and operational efficiency across its locations, making it a sought-after employer in the hotel management sector.
The role of... Show More
The role of... Show More
Job Requirements
- Four-year college degree required
- Previous sales experience in a comparable hotel size and scope required with operations experience preferred
- Public relations and community marketing experience required
- Proficient in use of Excel Word Delphi and access database tools
Job Qualifications
- Four-year college degree required
- Additional or advanced degree coursework in business administration marketing and communications a plus
- Previous sales experience in a comparable hotel size and scope required with operations experience preferred
- Public relations and community marketing experience required
- Proficient in use of Excel Word Delphi and access database tools
Job Duties
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Use internal and external resources and data to develop strategic plans to incorporate all business segments
- Understand sales and business processes support corporate and hotel goals and contribute to enhancement of customer value
- Identify customer business requirements and craft customer offers which result in increased revenue share for the hotel
- Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan
- Achieve annual hotel revenue goals as agreed upon and established in the annual budget
- Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue
- Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer internal and external requirements
- Articulate and leverage the benefits of the hotel to close sales opportunities
- Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment
- Accept leadership responsibilities by modeling proper selling techniques effective development of others and commitment to industry and personal development
- Develop effective presentations orally and written where ideas opinions recommendations and conclusions are clearly understood
- Travel locally to conduct outside calls promote the hotel and review competition
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Perform other duties as requested by management
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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