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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
insurance coverage
Paid Time Off
Holiday pay
401(k)
Hotel and travel discounts
Professional growth opportunities
Job Description
First Hospitality is a forward-thinking hotel development and management company dedicated to innovation and excellence. Known for its commitment to fostering a culture of collaboration, flexibility, and fairness, First Hospitality provides an environment where every team member has the opportunity for growth and success. With a focus on modern hospitality practices and unwavering dedication to guest satisfaction, the company excels in managing full-service and luxury hotels, ensuring an exceptional experience for both guests and associates. As an equal opportunity employer, First Hospitality values diversity and inclusion, creating a workplace where respect and support are cornerstones of daily operations.
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Job Requirements
- Must be able to stand, sit, and walk frequently throughout the day
- able to lift, lower, push, pull, and maneuver up to 30 pounds occasionally
Job Qualifications
- Three plus years of progressive leadership experience in hotel operations
- experience in full-service or luxury hotel environments
- proven track record of leading high-performing teams and driving guest satisfaction
- proficiency in managing budgets, labor, and resources effectively
- strong knowledge of hotel management systems and brand standards
- excellent verbal and written communication skills
- strong diplomatic skills with a focus on problem-solving
- advanced experience with Microsoft Office systems
Job Duties
- Oversee all rooms division operations to ensure seamless, top-tier guest experiences
- establish and uphold service standards that consistently surpass guest expectations
- recruit, develop, and retain top talent to build a robust leadership team
- drive associate engagement through clear communication and accountability
- monitor guest satisfaction metrics, identify trends, and implement enhancements
- manage budgets, labor strategies, and resources to hit financial targets
- collaborate cross-functionally to ensure operational alignment and consistency
- lead by example in promoting a culture of inclusion, collaboration, and respect
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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