Director of Rooms

Sage Hospitality Group is a leading player in the hospitality industry, dedicated to delivering exceptional experiences through its diverse portfolio of hotels and restaurants. Known for its passion, innovation, and commitment to excellence, Sage Hospitality Group emphasizes enriching lives one experience at a time. The company prioritizes creating authentic relationships with guests while fostering a collaborative and empowering environment for its employees. Sage Hospitality Group operates with a philosophy that success is about more than just work performance; it's about who the employees are and their capacity to positively impact the communities they serve. This approach enables the group to maintain its position as a trusted and respected hospitality leader.

Hotel Van Zandt, located in the vibrant Rainey Street District of Austin, Texas, is one of the crown jewels of Sage Hospitality Group. This independent lifestyle hotel offers 319 guest rooms and over 25,000 square feet of dynamic meeting and event space, making it an ideal destination for travelers seeking culture, entertainment, and comfort. The hotel stands out for its rich programming, including live music at Geraldine’s, lively poolside events, and unique pop-up activities that embody the energy and spirit of Austin. Together, these elements create a memorable experience for guests, making Hotel Van Zandt synonymous with the city's dynamic lifestyle.

Sage Hospitality Group is currently seeking a Director of Rooms to join the executive team at Hotel Van Zandt. This leadership role is pivotal in managing the entire rooms division, which includes front office, housekeeping, guest services, security, and outsourced valet parking operations. As the Director of Rooms, you will provide strategic oversight and operational leadership to ensure the department exceeds customer satisfaction goals and financial targets. The position involves short- and long-term planning, budgeting, expense management, and fostering a team culture that aligns with the hotel’s lifestyle positioning.

The Director of Rooms plays a critical role in championing key performance indicators such as revenue per available room (RevPAR), gross operating profit (GOP), occupancy rates, guest satisfaction, and employee engagement. Your responsibilities will extend to collaborating with the hotel’s Executive Committee to implement strategies that enhance profitability, customer experiences, and associate retention. You will act as a hands-on leader, capable of managing daily operations such as guest check-in and check-out procedures, resolving customer complaints, and coordinating emergency preparedness and security protocols. Moreover, you will work closely with the People & Culture department to support recruitment, training, performance management, and employee relations, ensuring a positive and communicative workplace.

Hotel Van Zandt values innovation and creativity, and as Director of Rooms, you will be encouraged to pioneer new initiatives that push the boundaries of traditional hospitality. This includes developing energetic programming consistent with the hotel’s vibrant atmosphere and ensuring seamless communication and cooperation among operational teams, including housekeeping and engineering.

This role requires a strategic thinker with a strong entrepreneurial spirit who is not afraid to forge new paths and challenge conventional norms. The ideal candidate will have a proven background in hotel management along with strong supervisory skills, excellent communication abilities, and a passion for delivering unforgettable guest experiences. Sage Hospitality Group offers a supportive environment that invests in the personal and professional growth of its employees, making this opportunity ideal for those who want to thrive and make a lasting impact in the hospitality industry.