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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,200.00 - $105,400.00
Work Schedule
Flexible
Weekend Shifts
Benefits
comprehensive training
Mentoring
dynamic work environment
employee empowerment
respectful culture
Career growth opportunities
flexible scheduling
Job Description
Omni Grove Park Inn & Spa is a prestigious AAA Four-Diamond hotel renowned for its understated elegance and southern charm. Located amidst the stunning Blue Ridge Mountains, the hotel has a rich history of hosting ten U.S. Presidents and numerous luminaries from the fields of art, entertainment, sports, and politics. This grand resort offers guests a wide range of amenities including delectable dining options, a distinguished Donald Ross golf course, tennis and fitness centers, an award-winning spa, and expansive convention facilities, making it a sought-after destination for both leisure and business travelers.
Omni Grove Park Inn & Spa pri... Show More
Omni Grove Park Inn & Spa pri... Show More
Job Requirements
- Minimum of 5 years of hotel management experience in a 4 Diamond hotel/resort environment
- Background in rooms operations
- Exceptional management skills with a proven track record in mentoring/leading a successful team
- Ability to budget and forecast productivities and direct expenses
- Ability to establish and maintain relationships with vendors, community and organizations
- Excellent technical skills including MS Office, PMS system Opera, Delphi and Oracle
- Flexible schedule to include weekends and holidays
- Ability to communicate effectively and professionally
- Ability to work under pressure
- Ability to work independently and within a team environment
- Must be detail oriented, extremely organized and punctual
- Must be professionally polished
Job Qualifications
- Minimum of 5 years of hotel management experience in a 4 Diamond hotel/resort environment
- Background in rooms operations
- Exceptional management skills with a proven track record in mentoring/leading a successful team
- Ability to budget and forecast productivities and direct expenses
- Ability to establish and maintain relationships with vendors, community and organizations
- Excellent technical skills including MS Office, PMS system Opera, Delphi and Oracle
- Flexible schedule to include weekends and holidays
- Ability to communicate effectively and professionally
- Ability to work under pressure
- Ability to work independently and within a team environment
- Must be detail oriented, extremely organized and punctual
- Must be professionally polished
Job Duties
- Works closely with the other Executive Committee members to ensure all financial, service standard and employee relation goals are met
- Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team
- Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers
- Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service
- Maintains close communication with the Resort Manager and other department/division heads
- Recommends programs for the motivation and development of staff
- Assists in developing annual budget and action plans, including annual objectives
- Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required
- Conducts daily review of Rooms Division hotel operations with Department Heads
- Attends hotel operational meetings, room's departmental meetings, and associate-related events
- Reviews annual objectives composed by department heads and monitors progress to completion over coming year
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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