Director of Restaurants

The Ritz-Carlton is a globally recognized luxury hotel brand under Marriott International, renowned for providing exceptional and memorable experiences to its guests. With over 100 award-winning properties worldwide, The Ritz-Carlton attracts top hospitality professionals committed to delivering excellence in guest care and comfort. The company is dedicated to diversity and inclusion, celebrating the unique backgrounds and talents of its associates. Marriott International is an equal opportunity employer that ensures fair treatment and access to opportunity for all. The Ritz-Carlton's success is built on its "Gold Standards," which include the Employee Promise, Credo, and Service Values, serving as the foundation for daily service and culture. Employees are empowered to be creative, thoughtful, and compassionate, contributing to maintaining the brand's status as a global leader in luxury hospitality.

This full-time management position is located in Half Moon Bay, California, at a prestigious Ritz-Carlton property. The role offers a competitive annual salary range of $119,000 to $167,000, with bonus eligibility and relocation assistance available. The position oversees all restaurant operations and staff on a daily basis, including restaurants, bars, lounges, and room service. As a department head, the role requires directing and collaborating with the food and beverage and culinary management teams to successfully execute restaurant operations while continuously striving to enhance guest and employee satisfaction. The manager is responsible for maximizing financial performance within their areas of accountability, including budget management and cost control.

Key responsibilities include estimating consumption of food, liquor, wine, and other beverages for procurement, facilitating pre-meal briefings to educate staff on menu items, maintaining high service and sanitation standards, and managing special events and room service hospitality suites. The individual must exhibit strong leadership skills, setting realistic operational goals and leading by example to encourage teamwork and financial decision-making integrity. The role involves coaching and mentoring team members, fostering a positive and professional atmosphere that exemplifies exceptional customer service, and ensuring compliance with all food handling, liquor laws, and internal policies. The manager also handles human resource activities such as interviews, performance appraisals, and employee development.

Success in this role requires a blend of expertise in customer service, financial acumen, and operational management. The ideal candidate will leverage analytical and critical thinking skills to identify opportunities for improvement and develop strategies that align with the property’s overall financial goals. Providing exceptional guest service is paramount, involving active engagement with guests to collect feedback and respond effectively to concerns or complaints. The position supports a culture of continuous service improvement through team communication and empowerment.

Joining The Ritz-Carlton means becoming part of a globally respected luxury hospitality team where you can do your best work, engage deeply with your purpose, and grow professionally. This is an excellent opportunity for food and beverage professionals seeking a challenging and rewarding management role within a prestigious and supportive environment.