Director of Restaurants

Marriott International is a globally recognized hospitality company dedicated to delivering exceptional experiences to guests across its diverse portfolio of brands. Among these, JW Marriott stands out as a luxury brand known for its elegant properties located in gateway cities and distinctive resort locations worldwide. At JW Marriott, the philosophy centers on a people-first approach, emphasizing that when associates are happy and fulfilled, guests receive the highest quality of service. The brand prides itself on fostering a supportive work environment characterized by confidence, innovation, genuine hospitality, and a strong commitment to well-being. Employees at JW Marriott enjoy a culture of camaraderie, continuous training, development opportunities, and the freedom to pursue their passions within a luxury setting. This approach is known as The JW Treatment and symbolizes the brand’s dedication to associate care, seeing it as foundational to outstanding guest experiences.

This particular role is a key management position within the food and beverage (F&B) sector of JW Marriott Chicago, located at 540 N Michigan Avenue, Illinois. The role is full-time and involves managing all aspects of restaurant operations daily, including restaurants, bars, and room service. As a department head, the successful candidate will collaborate closely with culinary and F&B management teams to ensure the seamless execution of operations, continuously improving guest and employee satisfaction while maximizing financial performance. This position offers an annual salary range between $100,000 and $133,000 and is eligible for bonuses, reflecting the important leadership and operational role within the hotel.

The manager will oversee a wide scope of responsibilities including maintaining service and sanitation standards, controlling budget and expenses, staffing and human resource management, and driving service excellence. They will set ambitious yet achievable goals for the team and motivate staff by exemplifying leadership, integrity, and customer service excellence. This leader will be instrumental in fostering a positive atmosphere that encourages cooperation, mutual trust, and high performance among team members. Effective communication will be essential, as the role involves coordinating with chefs, restaurant managers, and other co-workers to ensure smooth operations and superior guest experiences.

Beyond operational oversight, the position requires hands-on management in ordering supplies, managing events, and ensuring compliance with all food and beverage policies, liquor laws, and sanitation standards. The individual will act as a role model for customer service, empowering staff to meet and exceed guest expectations, resolving issues promptly, and continuously seeking opportunities for improving profit and service quality. Human resource duties will include hiring, performance evaluations, coaching, and mentoring to develop a competent and motivated team.

Relocation assistance is available for qualified candidates, underscoring JW Marriott’s commitment to attracting top talent. This role is ideal for professionals who have substantial experience in food and beverage, culinary, or event management and who possess strong business acumen including skills in budgeting, financial resource management, and strategic planning. Marriott International is also committed to equal employment opportunities, fostering an inclusive environment where diversity is valued and respected.

Joining JW Marriott means becoming part of a prestigious brand and a remarkable global team dedicated to excellence in hospitality. This role offers not only a competitive salary and benefits but also a unique chance to grow professionally in a world-class environment where your best work can thrive.