Director of Property Operations - Embassy Suites by Hilton Seattle Downtown Pioneer Square

Hilton is a world-renowned global hospitality company known for its commitment to exceptional guest experiences and workplace culture. With a legacy that spans over a century, Hilton operates a broad portfolio of world-class hotel brands, serving millions of guests across the globe. The company is dedicated not only to delivering high-quality accommodation and service but also to fostering an inclusive, supportive environment for its Team Members. Hilton’s mission revolves around "filling the earth with the light and warmth of hospitality," reflecting its deep-rooted values of integrity, leadership, teamwork, ownership, and a sense of urgency in every action.

As a Director of Property Operations at Hilton, you play a crucial role in maintaining the safety, functionality, and overall excellence of the hotel property. This leadership position involves comprehensive oversight of building operations, mechanical and electrical systems, HVAC, life safety systems, and grounds maintenance, ensuring all meet stringent federal, state, and local regulations. The role goes beyond mere facility management; it embodies Hilton’s spirit by enhancing the guest experience through impeccable property conditions and operational excellence.

Your day-to-day responsibilities include directing maintenance activities, conducting thorough facility inspections, managing documentation related to energy conservation, and spearheading preventive maintenance programs. You are also entrusted with leading major property improvement projects, including capital projects and rehabilitations, navigating scheduling, budgeting, contractor negotiations, permits, and compliance issues. Operationally, you oversee daily departmental functions such as budgeting, forecasting, inventory management, and guaranteeing that all operations align with industry standards.

Additionally, the Director of Property Operations is responsible for cultivating a high-performing team, promoting engagement, retention, and professional growth through performance management and recognition. Hilton’s core values underpin this role, emphasizing hospitality, integrity, teamwork, leadership, ownership, and accountability, which collectively ensure that the property not only sustains its operational standards but also elevates the guest experience.

Hilton offers a robust suite of benefits that reinforce its commitment to Team Members’ wellbeing, including exceptional travel discounts, an employee stock purchase program, paid parental leave, personalized caregiving and crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare benefits, and retirement plans. This comprehensive support system reflects Hilton’s dedication to creating an environment where employees can thrive both personally and professionally.

Joining Hilton means becoming part of an award-winning workplace culture celebrated globally for excellence. Hilton’s recognition on lists such as the World's Best Workplaces by Great Place to Work and Fortune highlights the company’s commitment to its Team Members and its path-setting vision for the future of travel. Whether you are advancing your career or seeking a new opportunity, Hilton offers a platform for growth, fulfillment, and making a meaningful impact in the hospitality industry.