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Director of Premium - Food & Beverage Hospitality | Etihad Park
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $100,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends Global is a world-renowned leader in delivering premium services to the live events, venues, and brands sector. As the premier partner to the world’s greatest live events and venues, Legends Global operates a broad network of over 450 venues worldwide. These venues host approximately 20,000 events annually and entertain more than 165 million guests each year. The company delivers fully integrated premium solutions through a white-label approach, specializing in various areas including feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events and venues. Known for its culture of respect,... Show More
Job Requirements
- Bachelor's degree preferred with a minimum of 5-7 years of management experience in the contract foodservice industry with at least 3 years in premium services or the equivalent in a sports and entertainment venue
- Must be available to work extended hours due to business requirements including late nights, weekends and holidays
- Must be able to perform physical tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods
- Must have excellent written and verbal communication skills
- Must have experience with Appetize and NCR/Quest point-of-sales systems
- Must be customer service oriented
- Must be able to work in a team environment
- Must be flexible to work non-traditional hours including nights, weekends and holidays including all games and major stadium events
Job Qualifications
- Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
- Unwavering commitment to delivering a high level of customer and client service with demonstrated initiative, leadership and management skills
- Customer service oriented with the ability to interact with all levels of Legends and management
- Experience with Appetize and NCR/Quest point-of-sales systems is required
- Knowledge of accounting policy and procedures is preferred
- Experience in a union work environment preferred
- Must be able to work in a team environment
- Must have sufficient mobility to perform tasks including reaching, bending, stooping, wiping, pushing, and pulling
- Specific vision abilities required include close vision and the ability to adjust focus
- Must be flexible to work extended hours including late nights, weekends, holidays, games and major stadium events
Job Duties
- Manage all facets of premium food and beverage operations to achieve operational budgets and manage monthly profit and loss statements
- Provide leadership, coaching, and mentorship to staff responsible for executing the premium business plan
- Achieve planned costs in labor and cost of goods sold and work within budgeted guidelines
- Develop annual operating budget and conduct quarterly reviews versus plan
- Provide quality service and excellent products while maintaining positive customer and client relations and prudent financial practices
- Oversee monthly inventory for premium services operations
- Establish and maintain proper safety and sanitation procedures and create working relationships with local health officials
- Ensure proper operational condition of all food service equipment and integrate technology for a seamless guest experience
- Work closely with subcontractors to meet operational needs and contract terms
- Develop new concepts that serve guest desires and incorporate industry trends
- Recruit, interview, hire, train, and further develop event service staff
- Practice safe work habits and complete company and venue safety and compliance training
- Maintain a pleasant and collaborative attitude towards customers, co-workers, and management
- Adhere to Legends Global and venue company policies
- Complete other duties assigned by management
- Available to work non-traditional hours including nights, weekends, and holidays
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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