Director of Portfolio Operations

Hutto, TX, USA|Travel

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

performance bonuses

Job Description

The Portfolio Group, operating under the Workplace Experience Group umbrella of Aramark, is dedicated to delivering seamless and exceptional experiences across diverse business environments, from the breakroom to the boardroom. This division offers a unique and signature suite of services tailored specifically to meet the distinctive needs of each business portfolio they serve. Their goal is to build enduring partnerships that not only excel in service delivery but also innovate continuously, ensuring convenience, consistency, and excellence are the hallmarks of every interaction. The company’s motto, "One Partner. Infinite Solutions.", embodies their commitment to providing comprehensive and dynamic service solutions that cater to a wide range of client requirements within multiple sectors.

Aramark, a global leader in food and facilities services, operates across 15 countries, serving millions of customers daily through its extensive portfolio of services. Rooted deeply in service, Aramark focuses on creating a positive impact for employees, clients, communities, and the planet, emphasizing equal employment opportunities, diversity, and sustainability. Working at Aramark offers professionals a chance to develop their talents, pursue new challenges, and achieve professional growth in a supportive environment designed to empower every individual.

The District Manager position within the Portfolio Group is a pivotal leadership role responsible for overseeing multiple operational units within a geographic district generating between $12 million and over $30 million in revenue. This role requires a visionary leader capable of providing strategic direction, planning, and control to optimize growth, manage costs, ensure productivity, and sustain financial performance. The District Manager leads with accountability, focusing on key performance indicators such as revenue growth, EBIT, margins, consumer satisfaction, client loyalty, and employee engagement to drive success.

The role demands frequent travel across the district to visit client sites, ensuring operational excellence and client relationship management. This includes mentoring and coaching unit managers and staff, implementing corporate standards, managing financial budgets, and recognizing top talent within the team. The District Manager must be adept at balancing operational efficiency with customer service excellence, complying with safety and regulatory requirements, and supporting new business development and client retention initiatives.

Aramark is committed to continuous learning and flexibility, encouraging its managers to adapt and embrace new responsibilities as needed to fulfill company commitments and foster a culture of safety, quality, and outstanding service. This leadership role is ideal for individuals with substantial experience in managing multi-site operations and a passion for driving people-focused success in a dynamic, growing organization.

Job Requirements

Bachelor’s degree in business or related field
5-10 years proven leadership experience with P&L responsibility
Experience in hospitality, retail, facilities management, direct store delivery or food and beverage industries
Strong verbal and written communication skills
Ability to travel frequently across the district
Proven ability to manage multiple sites and client relationships
Demonstrated capacity for leading teams and developing talent
Knowledge of safety and regulatory compliance
Ability to interpret and implement contract requirements

Job Qualifications

Proven leadership experience typically over 5-10 years including P&L responsibility in hospitality, retail, facilities, direct store delivery or food and beverage industries
Demonstrated leadership skills with broad management knowledge and business judgment
Ability to hire, assess, develop and grow talent
Comfortable reading, understanding, and implementing contractual requirements
Strong communication and teamwork skills across all organizational levels
Proven success in repeatable business models including leading through change and turnaround initiatives
Bachelor’s degree required, advanced degree preferred

Job Duties

Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units
Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence
Coach and mentor employees by crafting a shared understanding about goals and expectations
Reward and recognize employee achievements
Identify and engage top talent and develop team members to their fullest potential
Plan and lead team management meetings
Ensure safety and sanitation standards in all operations
Establish and maintain effective client and customer rapport for business growth
Identify client needs and communicate operational progress
Understand contractual obligations and leverage opportunities
Facilitate and support new business and retention activities
Ensure customer satisfaction surveys are completed at all locations
Build revenue and manage budgets with sensitivity to costs and client needs
Ensure completion and maintenance of profit and loss statements for the district
Take ownership of delivering client and company financial targets
Educate teams on key performance metrics to improve margins
Lead managers in implementing labor and financial initiatives
Ensure value through cost control and profit management
Enforce Aramark’s operating standards and efficiency guidelines
Understand supply chain and procurement processes
Ensure compliance with safety, health, wage, and hour regulations
Maintain a safe and healthy environment for clients, customers, and employees