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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,900.00 - $95,300.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
performance bonuses
Employee assistance program
Job Description
Liberty Parking is a premier parking management company dedicated to delivering exceptional parking and guest service experiences across various industries, including hospitality, retail, and commercial properties. With a strong reputation for excellence and a commitment to innovation, Liberty Parking specializes in combining advanced technology with personalized service to meet the unique needs of each client and their guests. The company is recognized for its operational expertise and dedication to safety, efficiency, and customer satisfaction, making it a trusted partner for high-profile properties nationwide.
The role of Director of Parking and Guest Services at Liberty Parking is a pivotal leadership pos... Show More
The role of Director of Parking and Guest Services at Liberty Parking is a pivotal leadership pos... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years management or leadership experience in hospitality or valet operations
- Prior valet parking and bell services experience
- Valid U.S. Driver’s License
- Ability to maintain a visible leadership presence during peak times
- Strong communication and organizational skills
- Ability to enforce safety and operational standards
- Capability to manage labor costs and staffing
- Proficiency in HRIS and operational systems preferred
Job Qualifications
- Associate’s Degree preferred
- High School Diploma or GED required
- Equivalent professional experience considered
- Minimum 2 years management experience in hospitality or valet operations
- Prior valet parking and bell services experience
- Forbes Travel Guide training preferred
- Experience with Paycom HRIS System preferred
- Experience with Tez SMS platform preferred
- Valid U.S. Driver’s License required
- Exceptional guest service skills
- Strong leadership and team development
- Excellent communication skills
- High attention to detail
- Financial acumen
- Ability to perform in fast-paced luxury environment
- Proficiency with operational technology
Job Duties
- Ensure operations are consistently staffed
- Maintain strong leadership presence during peak periods
- Uphold Forbes Travel Guide standards
- Collaborate with leadership and frontline teams
- Attend operational meetings and execute strategies
- Develop and maintain client relationships
- Align service delivery with client expectations
- Understand and manage contractual agreements
- Recruit, onboard, and develop team members
- Oversee training and certification programs
- Lead ongoing service and operational training
- Recognize top performers and support career growth
- Monitor performance indicators and drive improvement
- Manage labor costs and payroll accuracy
- Forecast staffing needs
- Enforce safety protocols
- Respond to incidents promptly
- Ensure compliance with policies and regulations
- Meet quality assurance benchmarks
- Oversee scheduling, payroll, and workforce planning
- Manage inventory and operational materials
- Maintain operational documentation
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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