Director of Outlets - Tempo by Hilton Times Square

Bayonne, NJ, USA|

Job Overview

Compensation

Salary

Range $130,000.00 - $140,000.00

Benefits

Incredible travel perks

Employee Stock Purchase Program

Paid parental leave

Personalized caregiving support

Crisis concierge

Mental Health Resources

Generous Paid Time Off

health and welfare benefits

Financial security for your future

Job Description

Hilton is a globally recognized leader in the hospitality industry known for delivering exceptional guest experiences and fostering an award-winning workplace culture. As a trailblazer with a legacy of welcoming more than 3 billion guests worldwide, Hilton continues to set the standard for the future of travel through its world-class brands and unwavering commitment to hospitality excellence. The company thrives on its core values of integrity, leadership, teamwork, ownership, and a focus on delivering impactful moments that light up the lives of both guests and team members. Hilton's dedication not only embraces their guests but extends to creating an extraordinary work environment that inspires career growth and personal well-being for its team members.

The role of Director of Restaurants at Hilton is a prestigious and pivotal leadership position that goes beyond managing multiple hotel dining outlets. This position demands a dynamic leader driven by the passion to create memorable, high-quality dining experiences while ensuring seamless restaurant operations. The Director of Restaurants is responsible for overseeing all facets of food and beverage service management including systems operation, budgeting, forecasting, cost control, product quality, and policy enforcement. They will play a key role in defining and executing innovative guest satisfaction strategies that adapt to evolving trends and feedback. This role requires enhancing outlet performance by supporting managers, maximizing revenue opportunities through marketing and sales strategies, and fostering a high-performing, engaged team through ongoing professional development and recognition programs. Furthermore, maintaining strict compliance with health, safety, sanitation, and alcohol regulations illustrates the company's dedication to the highest standards of guest and team member safety.

At Hilton, the Director of Restaurants is more than a manager; they are a cultural ambassador who spreads warmth and hospitality by championing core company values and delivering excellence at every touchpoint. By joining Hilton, leaders are empowered with incredible travel perks such as discounted stays at hotels worldwide, stock purchase programs, paid parental leave, personalized caregiving and crisis support, mental health resources, generous paid time off, comprehensive health and welfare benefits, and financial security through retirement plans. These perks all contribute to a workplace culture recognized repeatedly as a Great Place to Work and one of the World’s Best Workplaces by Fortune magazine. Whether you are beginning your career or seeking to take it to new heights, Hilton offers an unmatched career pathway that values your contribution and nurtures your growth.

Job Requirements

Bachelor's degree in hospitality management or related field
Minimum 5 years of experience in food and beverage management
Proven track record of successfully managing multiple restaurant outlets
Excellent leadership and interpersonal skills
Strong analytical and problem-solving abilities
Ability to work flexible hours including weekends and holidays
Proficiency in restaurant management software and Microsoft Office
Commitment to uphold health, safety and sanitation regulations

Job Qualifications

Bachelor's degree in hospitality management, business administration, or related field
Proven leadership experience in multi-outlet restaurant or food and beverage management
Strong knowledge of budgeting, forecasting, and cost control
Exceptional guest service and communication skills
Experience in team development and performance management
Familiarity with health, safety, and regulatory compliance standards
Ability to develop and execute marketing and revenue strategies

Job Duties

Ensure seamless operations by planning and directing all aspects of restaurant operations including systems management, budgeting, forecasting, product quality, cost controls, and policy implementation ensuring alignment with business goals and profitability targets
Shape guest satisfaction strategies by defining and implementing innovative guest service standards and initiatives, monitoring trends, gathering feedback, and driving solutions to enhance the guest experience
Drive outlet performance by providing leadership support to outlet managers to ensure high-quality standards are met across all food and beverage service areas, supporting daily operations and driving continuous improvements
Maximize revenue opportunities by developing and implementing strategies to promote restaurant food, beverages, and services in alignment with food and beverage marketing programs
Cultivate a high-performing team by driving engagement and retention through performance management, professional development, and recognition programs
Ensure regulatory excellence by upholding compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing