Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and development opportunities
Job Description
Stockyards Hotel and H3 Ranch is a distinguished hospitality establishment located in a vibrant area, known for offering guests an authentic blend of comfort, luxury, and rich local culture. The property features a unique atmosphere combining the charm of classic Texas heritage with contemporary amenities, distinguishing it as a premier destination for travelers seeking genuine experiences infused with modern convenience. As a hotel and ranch setting, the establishment offers a wide range of services including lodging, fine dining, and recreational activities that celebrate the spirit and traditions of the region. Commitment to exceptional guest service and operational excellence positions Stockyards Hotel and H3 Ranch as a renowned leader in the hospitality industry, consistently striving to deliver unforgettable experiences for both leisure and business travelers.
The role of Director of Outlets at Stockyards Hotel and H3 Ranch is a pivotal leadership position that plays a critical part in overseeing and advancing the food and beverage operations across multiple outlets including the restaurant, bars, in-room dining, and various supporting service areas. This full-time, leadership role is responsible for providing strategic direction and daily operational management that aligns with the company’s high standards and brand values. The Director of Outlets ensures elevated guest experiences through outstanding service quality, team motivation, and operational precision. This position requires a seasoned hospitality professional with significant experience in food and beverage management, capable of leading diverse teams in a high-volume environment. They must cultivate an empowered and accountable culture within the department while maintaining rigorous cost control and operational efficiencies. Responsible for mentoring, coaching, and developing staff across multiple roles, this director-level position acts as a role model embodying professional communication, integrity, and peak service standards. The role also involves close collaboration with other departments such as Marketing for events and menu activations, ensuring continuous improvements in service delivery and guest satisfaction. Physical demands include being present and active across the floor for extended periods, and readiness to manage varied environmental conditions in fast-paced settings. This comprehensive role offers a unique opportunity for an experienced leader to shape the food and beverage experience at a distinguished hotel and ranch property, driving success through innovation, teamwork, and a steadfast commitment to legendary service.
The role of Director of Outlets at Stockyards Hotel and H3 Ranch is a pivotal leadership position that plays a critical part in overseeing and advancing the food and beverage operations across multiple outlets including the restaurant, bars, in-room dining, and various supporting service areas. This full-time, leadership role is responsible for providing strategic direction and daily operational management that aligns with the company’s high standards and brand values. The Director of Outlets ensures elevated guest experiences through outstanding service quality, team motivation, and operational precision. This position requires a seasoned hospitality professional with significant experience in food and beverage management, capable of leading diverse teams in a high-volume environment. They must cultivate an empowered and accountable culture within the department while maintaining rigorous cost control and operational efficiencies. Responsible for mentoring, coaching, and developing staff across multiple roles, this director-level position acts as a role model embodying professional communication, integrity, and peak service standards. The role also involves close collaboration with other departments such as Marketing for events and menu activations, ensuring continuous improvements in service delivery and guest satisfaction. Physical demands include being present and active across the floor for extended periods, and readiness to manage varied environmental conditions in fast-paced settings. This comprehensive role offers a unique opportunity for an experienced leader to shape the food and beverage experience at a distinguished hotel and ranch property, driving success through innovation, teamwork, and a steadfast commitment to legendary service.
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- Minimum six years of progressive food and beverage management experience
- At least four years of supervisory or shift leadership experience in a high-volume restaurant, hotel, or resort environment
- Flexible availability to work evenings, weekends, and holidays
- Ability to lead large teams and mentor staff effectively
- Strong communication and problem-solving skills
- Physical ability to stand, walk, lift up to 50 lbs, and work in fast-paced environments
- Must embody professional integrity and company core values
Job Qualifications
- Six plus years of progressive experience in food and beverage, culinary, or hospitality management
- Four plus years of supervisory or shift leadership experience in a high-volume restaurant, hotel, or resort environment
- Flexible schedule—must be available to work evenings, weekends, and holidays
- Ability to effectively mentor, motivate, and develop teams
- Strong problem-solving abilities, with a calm and professional approach under pressure
- Embody core values
- Previous experience in hotel food and beverage management, luxury or lifestyle preferred
- Experience in multi-outlet operations, including restaurant, bar, lounge, and in-room dining
- Experience opening new venues
- Experience in developing training programs or leading large teams
- Experience with inventory systems, POS platforms, and scheduling software
- Local market knowledge and familiarity
Job Duties
- Oversee and support all day-to-day operations across restaurant, bars, and in-room dining
- Demonstrate full understanding of team roles and provide hands-on support as needed
- Lead by example—model professional communication, service standards, integrity, and Stockyards Hotel’s values
- Build an empowered, motivated, and accountable team culture focused on continuous improvement and Legendary Service
- Provide daily leadership presence on the floor, engaging with guests and assisting team members
- Maintain strong cost-management practices, including beverage cost, inventory, waste control, and labor utilization
- Respond proactively to guest concerns, ensuring quick resolution and thorough follow-up
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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