Director Of Operations - Yuengling Draft House and Kitchen - Tampa

Tampa, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) retirement plan

Performance bonus

Professional development opportunities

Employee Discounts

Job Description

Aramark Sports & Entertainment is a division of Aramark, a global leader in food service, facilities, and uniform services. Serving millions of guests daily in 15 countries, Aramark specializes in delivering innovative food and beverage, concessions, and hospitality services for large venues including sports arenas, concert halls, and entertainment complexes. Known for its unwavering commitment to quality, client satisfaction, and community involvement, Aramark invests in professional growth and cultivates a culture where employees thrive and excel. The company is dedicated to diversity, equity, and inclusion, ensuring every employee has equal opportunity and support throughout their career journey. Currently, Aramark Sports & Entertainment is seeking a Director of Operations to oversee and enhance food and beverage operations at the Yuengling Drafthouse and Brewery located in Tampa, Florida. This role is vital in managing multi-million dollar revenue streams and ensuring exceptional guest experiences in a dynamic, large venue setting.

The Director of Operations will act as a key leader responsible for planning, managing, and leading contracted food and beverage services including concessions, catering, and premium dining at Yuengling Drafthouse and Brewery. This salaried role, which includes eligibility for performance-based bonuses, reports directly to senior leadership and requires overseeing a team of salaried direct reports. The position involves full P&L responsibility, requiring strong financial acumen and strategic focus to meet operating goals and client objectives. Alongside managing day-to-day operations, this role demands active involvement in business development, helping grow existing revenue channels and innovating new food and beverage concepts. The Director will also support major events such as sports games, concerts, and special large venue occasions, ensuring first-class execution and guest satisfaction. The successful candidate will possess extensive experience in managing large revenue accounts, leading multi-unit teams, and utilizing data-driven insights for forecasting and financial planning. Excellent communication skills and the ability to build collaborative relationships with clients, senior management, and team members are essential. Flexibility in working hours including evenings, weekends, and holidays is required due to the nature of the venue and events. This opportunity provides a chance to be part of a globally respected brand and contribute to the vibrant hospitality scene at one of Tampa’s premier brewery and event locations.

Job Requirements

Minimum of 5+ years of large venue or multi-unit management experience in a food and beverage and/or restaurant space is required
Premium and concessions management experience preferred
Direct P&L responsibility within a comparably scoped environment
Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment
The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role
A passion for food & beverage with an ability to identify and develop successful concepts
Ability to communicate effectively with clients and senior management
Ability to respond effectively to changing demands
P&L accountability and/or contract-managed service experience is desirable
Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays
Willingness to perform physical activities such as lifting, bending, pushing, pulling, and/or extended walking and standing
Willingness to wear uniforms and use Personal Protective Equipment (PPE) when required

Job Qualifications

Minimum of 5+ years of large venue or multi-unit management experience in a food and beverage and/or restaurant space is required
Premium and concessions management experience preferred
Direct P&L responsibility within a comparably scoped environment
Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment
The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role
A passion for food & beverage with an ability to identify and develop successful concepts
Ability to communicate effectively with clients and senior management
Ability to respond effectively to changing demands
P&L accountability and/or contract-managed service experience is desirable
Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays

Job Duties

Full P&L responsibility in regard to food and beverage
Manage the client relationship at the location, while providing hands on execution and leadership of operations
Leadership of a large team of managers and workforce throughout multiple units and concepts
Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets
Partner with the Senior General Manager and regions Vice President of Operations to plan and execute business development strategy for growth
Recruitment and development of new and existing managers
Interact successfully with the client, stadium guests and team members on a regular basis