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Director of Operations - Hotel Solea

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $80,000.00 - $90,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses

Job Description

Hotel Solea Resort & Spa is a distinguished hospitality establishment known for providing luxurious accommodations and exceptional guest experiences. Located in a prime destination, the hotel specializes in delivering upscale services that combine comfort, elegance, and impeccable customer care. As a part of Grand Pacific Hotel Services, L.P., the owner and operator of the property, Hotel Solea upholds a strong commitment to quality, operational excellence, and guest satisfaction. The resort caters to both leisure and business travelers, offering a comprehensive range of amenities including fine dining, spa services, and recreational activities, all designed to enhance the overall guest stay and... Show More

Job Requirements

  • high school education or equivalent
  • supervisory experience in hotel operations
  • valid driver's license
  • two to four years industry experience
  • availability to work varied schedules
  • ability to comply with hotel grooming standards
  • reliable attendance
  • strong leadership and communication skills
  • ability to lift up to 50 lbs and perform physical tasks
  • proficient in basic computer usage
  • knowledge of employment and safety laws
  • ability to work with minimal supervision

Job Qualifications

  • high school diploma or equivalent
  • bachelor’s degree preferred
  • two to four years of hotel operations experience
  • at least two years supervisory experience in similar property
  • brand experience preferred
  • valid and active driver’s license
  • strong communication skills
  • supervisory and management skills
  • knowledge of hospitality principles
  • ability to interpret financial and performance reports
  • familiarity with employment laws
  • basic computer skills including accounting software

Job Duties

  • manage front desk, bell, and housekeeping departments for efficient operations
  • translate operational goals into actionable plans for team
  • monitor and publish guest satisfaction results timely
  • assist in team development and employee concerns resolution
  • lead scheduling against occupancy and productivity goals
  • provide excellent customer service and address guest concerns proactively
  • assist in financial oversight including budget analysis and quality audits

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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