Director of Operations - Capital One Arena

Aramark is a global leader in food and facilities services, proudly serving millions of guests daily across 15 countries. The company is rooted in the principles of service and united by a mission to positively impact employees, partners, communities, and the environment. Aramark fosters a culture where each employee can develop talents, pursue passions, and grow professionally. With a commitment to diversity, equity, and inclusion, the company ensures equal employment opportunities for all, regardless of race, color, religion, or other protected characteristics. Aramark offers robust benefit programs, including medical, dental, vision, retirement savings, and paid time off, catering to different employee needs across various locations.

The Director of Operations, Food & Beverage position at Aramark focuses on strategic and day-to-day leadership of all food and beverage operations within a multi-use arena that hosts two professional sports teams and a wide variety of live events. The role is vital to ensuring an exceptional guest experience while optimizing revenue growth, operational efficiency, and cost control. The Director manages everything from concessions and premium dining to suites and catering, requiring strong operational oversight and an ability to adapt to diverse event requirements.

With a salaried range of $105,000 to $115,000 plus bonus eligibility and relocation assistance, this role offers both financial incentives and career growth opportunities. The successful candidate will lead and develop a large, event-focused workforce, coordinating with arena management and marketing teams to align food and beverage offerings with fan demographics and event-specific needs. Operational responsibilities include inventory management, vendor relations, compliance with health and safety standards, and continuous financial performance analysis.

This position demands a hands-on director who thrives in fast-paced, high-energy environments. The Director must possess excellent leadership and communication skills to foster strong team performance, engagement, and retention. Flexibility in working hours is required, as the role involves nights, weekends, and holidays. This is the ideal opportunity for a seasoned food and beverage professional passionate about delivering outstanding guest experiences on a large scale and making a measurable impact within a dynamic arena setting.