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Director of Operations - Capital One Arena

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $105,000.00 - $115,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food and facilities services, proudly serving millions of guests daily across 15 countries. The company is rooted in the principles of service and united by a mission to positively impact employees, partners, communities, and the environment. Aramark fosters a culture where each employee can develop talents, pursue passions, and grow professionally. With a commitment to diversity, equity, and inclusion, the company ensures equal employment opportunities for all, regardless of race, color, religion, or other protected characteristics. Aramark offers robust benefit programs, including medical, dental, vision, retirement savings, and paid time off, catering to different... Show More

Job Requirements

  • Bachelor's degree or equivalent experience in hospitality food service or business management
  • 5 to 10 plus years of experience in food and beverage operations preferably in a high-volume venue
  • Proven leadership experience managing large teams in a fast-paced environment
  • Strong financial acumen with experience managing budgets and driving profitability
  • Ability to work flexible hours including nights weekends and holidays
  • Excellent organizational communication and problem-solving skills

Job Qualifications

  • 5 to 10 plus years of experience in food and beverage operations preferably in a high-volume venue arena stadium convention center or similar
  • Proven leadership experience managing large teams in a fast-paced environment
  • Strong financial acumen with experience managing budgets and driving profitability
  • Excellent organizational communication and problem-solving skills
  • Ability to work flexible hours including nights weekends and holidays
  • Experience in multi-unit or large-scale venue operations
  • Familiarity with premium hospitality services clubs suites VIP experiences
  • Knowledge of point-of-sale systems and inventory management tools

Job Duties

  • Oversee all food and beverage operations including concessions clubs warehouse
  • Lead hire train and develop a large event-based workforce and management team
  • Manage inventory purchasing and vendor relationships to ensure product quality and cost efficiency
  • Ensure compliance with all health safety and sanitation standards
  • Develop and implement strategies to increase revenue improve speed of service and enhance the fan experience
  • Analyze financial performance including sales labor costs and profit margins and adjust operations accordingly
  • Collaborate with arena leadership team partners and marketing to align offerings with fan demographics and event needs
  • Oversee execution for a wide range of events adapting operations based on attendance audience and event type

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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