Job Overview
Compensation
Salary
Range $74,700.00 - $134,100.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
flexible schedule
Employee wellness programs
Job Description
Our client is a forward-thinking company operating within the title insurance industry, known for its commitment to excellence, compliance, and innovation. As a multi-office operation situated in Texas, this established organization plays a pivotal role in supporting real estate transactions by ensuring accuracy, efficiency, and adherence to complex regulatory standards. The company combines industry-leading technology solutions with an experienced team dedicated to delivering best-in-class services to clients and partners alike. They prioritize operational excellence and employee development, making it an ideal workplace for professionals looking to grow their careers in the title and escrow sector.
The Director of Operations role is a high-impact leadership position responsible for overseeing and optimizing operations across multiple offices. This individual acts as a strategic leader who guides the company's policies, compliance efforts, and technology initiatives. The role requires a unique blend of strategic thinking, people management, problem-solving capabilities, and operational agility. This Director will be the driving force behind process improvements, risk mitigation, and maintaining regulatory compliance while managing a diverse team. The successful candidate will lead the Policy Department, collaborate closely with IT and software vendors, and manage complex operational challenges in escrow, title, and closing processes.
Serving as the bridge between operations, compliance, and technology, this role ensures the smooth delivery of title policies, coordinates audits, supervises escrow software management, and maintains licensing and regulatory adherence. This position demands a deep understanding of Texas Department of Insurance regulations, underwriting requirements, and auditing procedures. Additionally, the Director of Operations facilitates new employee onboarding and training, maintains insurance policies and bonds, and consistently looks for opportunities to enhance operational efficiency and service quality.
With at least seven years of title industry experience and over five years in leadership within multi-department operations, the ideal candidate brings extensive knowledge of title insurance, escrow procedures, and compliance. Proficiency with RamQuest and SoftPro software platforms is crucial, along with the ability to manage multi-office coordination and complex problem-solving scenarios. The role offers a fulfilling career path for strategic leaders passionate about fostering a culture of continuous improvement, innovation, and operational excellence in a fast-paced and regulated industry.
The Director of Operations role is a high-impact leadership position responsible for overseeing and optimizing operations across multiple offices. This individual acts as a strategic leader who guides the company's policies, compliance efforts, and technology initiatives. The role requires a unique blend of strategic thinking, people management, problem-solving capabilities, and operational agility. This Director will be the driving force behind process improvements, risk mitigation, and maintaining regulatory compliance while managing a diverse team. The successful candidate will lead the Policy Department, collaborate closely with IT and software vendors, and manage complex operational challenges in escrow, title, and closing processes.
Serving as the bridge between operations, compliance, and technology, this role ensures the smooth delivery of title policies, coordinates audits, supervises escrow software management, and maintains licensing and regulatory adherence. This position demands a deep understanding of Texas Department of Insurance regulations, underwriting requirements, and auditing procedures. Additionally, the Director of Operations facilitates new employee onboarding and training, maintains insurance policies and bonds, and consistently looks for opportunities to enhance operational efficiency and service quality.
With at least seven years of title industry experience and over five years in leadership within multi-department operations, the ideal candidate brings extensive knowledge of title insurance, escrow procedures, and compliance. Proficiency with RamQuest and SoftPro software platforms is crucial, along with the ability to manage multi-office coordination and complex problem-solving scenarios. The role offers a fulfilling career path for strategic leaders passionate about fostering a culture of continuous improvement, innovation, and operational excellence in a fast-paced and regulated industry.
Job Requirements
- A college degree
- at least seven years of title industry experience
- five plus years leading multi-department title operations
- strong understanding of Texas Department of Insurance requirements
- proficiency in RamQuest and SoftPro
- current Escrow Officer license or ability to obtain one through the Texas Department of Insurance
- excellent communication and leadership skills
- advanced Microsoft Office skills
- exceptional attention to detail
- ability to manage multiple priorities and deadlines with confidence
- proactive mindset and passion for continuous improvement
Job Qualifications
- A college degree
- at least seven years of title industry experience
- five plus years leading multi-department title operations
- extensive knowledge of title insurance, escrow procedures, underwriting guidelines, and regulatory compliance
- strong understanding of Texas Department of Insurance requirements
- experience managing audits and underwriter relationships
- proficiency in RamQuest and SoftPro
- current Escrow Officer license or ability to obtain one through the Texas Department of Insurance
Job Duties
- Develop and execute operational strategies that support growth and scalability
- create consistency and best practices across all office locations
- lead and oversee all Policy Department operations, ensuring policies are prepared, issued, and delivered accurately and on time
- tackle complex title, escrow, and closing challenges while minimizing operational risk
- ensure compliance with underwriting requirements and industry regulations
- manage compliance with Texas Department of Insurance guidelines
- coordinate and oversee internal and external audits
- supervise the Escrow Software Manager and support technology initiatives
- serve as the bridge between operations, IT, and software providers
- oversee escrow office licensing and regulatory filings
- manage notary commissions, renewals, and compliance requirements
- lead new employee onboarding, system access setup, and operational training
- maintain company insurance policies and bonds
- continuously look for ways to improve processes, efficiency, and service delivery
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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