Director of Operations

We are an established Burger King and Arby's franchise organization renowned for delivering quality dining experiences and exceptional customer service across our network of restaurants. As a prominent player in the quick-service restaurant industry, we pride ourselves on operational excellence, strong financial performance, and a commitment to people development. With a rich history and a steadfast dedication to upholding the highest brand standards, our organization continues to expand, innovate, and set benchmarks in the franchise community. Joining our team means becoming part of a culture where accountability, leadership, and passion for the hospitality industry are valued and rewarded.

We are currently seeking a proven multi-unit restaurant leader to join our leadership team, an opportunity ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with an outstanding track record. This role demands consistent delivery of results, strong management team development, and the ability to drive business performance across multiple locations. As a leader within our franchise organization, you will be entrusted with the responsibility of overseeing the operational and financial success of several Burger King and Arby's restaurants, ensuring exceptional guest satisfaction and adherence to brand and safety standards.

This position offers the unique chance to work directly with ownership and senior leadership, fostering a collaborative environment that values your input and leadership style. Moreover, you will engage in hands-on leadership, spending time in restaurants, coaching and developing District Managers and General Managers to elevate team performance. Your focus on profitability, sales growth, labor management, food cost control, and managing controllable expenses will be pivotal in enhancing overall operational metrics, often exceeding franchise system averages.

The role also emphasizes the importance of recruitment, development, and retention of management talent, along with building succession plans and leadership bench strength. This high-impact leadership position offers competitive compensation based on results and experience, reflecting the value we place on delivering measurable outcomes and building sustainable business success. By joining our team, you gain not only a career with significant growth potential but also the opportunity to contribute meaningfully to a well-established and supportive franchise network dedicated to operational excellence and people development.