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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $120,000.00 - $130,000.00
Work Schedule
Rotating Shifts
Benefits
Paid Time Off
401K with company match
Life insurance
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Employee assistance program
Employee Discounts
Free healthy meals
Job Description
Gate Gourmet is a leading provider in the airline catering industry, delivering exceptional food and service to travelers worldwide. With a strong presence at major airports, including Newark Liberty International Airport, Gate Gourmet specializes in preparing and delivering quality meals and support services to airlines, ensuring every journey begins with excellence. The company prides itself on operational excellence, continuous improvement, and a commitment to food safety and customer satisfaction. Established as one of the most trusted airline catering companies, Gate Gourmet combines advanced processes and experienced teams to provide seamless service in fast-paced environments. The Newark facility, designated as Gate... Show More
Job Requirements
- bachelor's degree in relevant subject or business management preferred
- at least 5 years experience working in operations in a manufacturing environment
- experience providing leadership through middle management
- experience managing a team of more than 100 people
- experience in change management projects
- it literate with basic ms office skills and general sap understanding
- strong people manager
- empathetic and open minded
- resilient and well rounded individual
- team player who believes in structured performance and talent management
- planning and coordination skills
- continuous improvement mindset
- self motivated and proactive
- excellent verbal and written communication skills
Job Qualifications
- Bachelor's degree in relevant subject or business management preferred
- specialization in operational and people management preferred
- at least 5 years experience in operations within a manufacturing environment
- proven leadership experience through middle management
- experience managing teams of over 100 people
- familiarity with change management projects
- process improvement experience is a plus
- knowledge of food hygiene, health and safety, and high-security environments preferred
- previous experience in airline catering operations advantageous
- IT literate with basic MS Office and SAP understanding
- strong people management skills
- empathetic, open-minded, determined, and persistent
- resilient and well-rounded personality
- team player who values structured performance and talent management
- effective planning and coordination abilities
- continuous improvement mindset
- self-motivated and proactive
- excellent verbal and written communication skills
Job Duties
- Lead and coordinate the Wash & Pack and Pick & Pack operating areas
- optimize structure and work processes including work stations and floor maps
- perform proactive and fact-based labor planning in cooperation with Supply Chain Process
- ensure QA compliance with HACCP and customer specifications
- develop and engage the Wash & Pack leadership team via coaching, involvement, feedback, and performance management
- drive cross-training of staff and maintain skills matrix for optimized rosters
- coordinate with other operational areas to ensure optimal service
- promote continuous improvement and operational excellence initiatives
- align and facilitate improvements to US/Group standard processes
- set up and drive KPI usage and active labor planning via OPRS
- manage departmental financial indicators such as labor hours and waste
- optimize resources through process improvements and Lean principles
- participate in customer and regulatory audits
- ensure compliance with hygiene and food safety procedures
- recognize and promote good performance and company reward schemes
- continuously improve team quality and efficiency
- resolve conflicts and provide solutions with strong negotiation skills
- support unit senior management through operational expertise
- organize and lead operational meetings
- supervise and support lower-level managers including performance evaluations, policy compliance, training, scheduling, retention, coaching, and employee relations in line with union agreements
- ensure proper employee cost center and pay rate assignments
- enforce compliance with company policies and required training
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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